• Code: 10.0002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0003
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Yellow cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0004
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Imaging drum e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1000
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Black cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1001
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Cyan cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1001
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Cyan cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.