Code :

Code: 30.01.44
Description: Copy processor (CPB) / scanner control board (SCB) communication error
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner cable. 3. Upgrade the firmware. 4. If the error persists, turn the product off, and then re-seat the formatter. 5. If the error persists, replace the scanner control board (SCB) or the formatter.

Code: 30.01.45
Description: Internal copy processor board (CPB) communication error. CPB code assertion error for the copy processor board firmware.
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then re-seat the formatter. 3. Upgrade the firmware. 4. If the error persists, replace the scanner control board (SCB). 5. If the error persists, replace the formatter.

Code: 30.01.46
Description: Scanner Error. The firmware cannot find the copy processor board (CPB).
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then re-seat the formatter. 3. If the error persists, replace the scanner control board (SCB).

Code: 30.01.48
Description: Scanner error. Scanner error. Scanner power is not connected.
Remedy: 1. Turn the product off, and then on again. 2. If the error persists, turn the product off, and then check the scanner wire-harness connectors and the scanner power supply fan. 3. If the error persists, replace integrated scanning assembly (ISA).

Code: 30.01.50
Description: Scanner error. Internal scanner control board (SCB) error.
Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware (FW). 3. If the error persists, replace the SCB.

Code: 30.03.14
Description: A non-fatal error has occurred. A scanner EEPROM (NVM) error has occurred.
Remedy: This is an informational message, and no action is required.

Code: 30.03.20
Description: The copy processor board firmware cannot communicate with the PCA on the optical assembly.
Remedy: 1. Turn the product off, and then on again. 2. Verify that the flat flexible cables (FFCs) between scanner and the SCB are connected and properly seated. 3. Replace the integrated scanning assembly (ISA).

Code: 30.03.22
Description: Scanner failure. Front side illumination calibration failure. The scan module cannot see the illumination module, or marginal illumination. The optical assembly may not be parked under the calibration strip.
Remedy: 1. Turn the product off, and then on again. 2. Upgrade the firmware. 3. Check the service event log for other scanner errors, and then resolve those errors. 4. Check the scan module flat flexible cable (FFC) connection. 5. Replace the integrated scanning assembly (ISA).