Description: Service wipe pens away from cap motor
Remedy: Turn the product off, then on. A service stall happened while wiping the pen. Check that the service sled is free to move. Check that the printbar lift is operating correctly.
Code: 610000C7
Description: Service wipe pens toward cap motor
Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
Code: 610000C8
Description: Service move to transmission state
Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
Code: 610000C9
Description: Service carriage home invalid
Remedy: Turn the product off, then on. Verify that the encoder stalled against the garage wall. Check the carriage encoder for a faulty encoder strip or sensor. Use the Test Carriage function in the support test menu to confirm correct operation of the sensor carriage.
Code: 610000D2
Description: DPU service station unlimited move
Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
Code: 610000D3
Description: DPU printbar crash into service station
Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
Code: 610000D4
Description: DPU printbar under service station
Remedy: Turn the product off, then on. Check for any objectss obstructing printbar motion. Replace a stripped gear or clutch plate.
Code: 83C00024
Description: Invalid firmware upgrade
Remedy: Use the correct firmware. Use the correct firmware File. Usually caused by using firmware for a different product.