• Code: 17.0X.39
• Description: Use new cartridges The Startup-Trade cartridge override feature has been enabled and a partially used Cyan Cartridge has been installed before the ink initialization process completed. The cartridge might not be able to complete the ink initialization. Using a new cartridge allows the process to complete in one session, preventing the user from leaving and coming back to find the process incomplete.•17.00.39 . Black Cartridge•17.01.39 . Cyan Cartridge•17.02.39 . Magenta Cartridge•17.03.39 . Yellow Cartridge
• Remedy: Touch “OK” to continue or use a new cartridge. If a “Too Low to Prime” condition occurs, use the following steps.1. The engine has determined that there is probably not enough ink in the installed trade cartridge to complete the initialization (ink purge) process.2. The user can touch “OK” to proceed anyway (they may see this same message again once the current cartridge is depleted).3. The user can replace the partially full trade cartridge with a replacement that is full.

• Code: 17.0X.42
• Description: General printing error Printer failure or the indicated cartridge SHAID too early. • 17.00.42 . Black Cartridge • 17.01.42 . Cyan Cartridge • 17.02.42 . Magenta Cartridge • 17.03.42 . Yellow Cartridge NOTE: Condition does not distinguish between SHAID Too Early and a failure in the ink delivery system.
• Remedy: 1. Turn the product off, and then on again. 2. Replace the cartridge. 3. Replace the Mech kit.

• Code: 17.0X.52
• Description: Supply upgrade detected The indicated supply upgrade was detected. • 17.00.52 . Black Cartridge • 17.01.52 . Cyan Cartridge • 17.02.52 . Magenta Cartridge • 17.03.52 . Yellow Cartridge
• Remedy: Touch “OK” to continue or change cartridge.

• Code: 17.0X.53
• Description: Supply upgrade successful The indicated supply upgrade was successful. • 17.00.53 . Black Cartridge • 17.01.53 . Cyan Cartridge • 17.02.53 . Magenta Cartridge • 17.03.53 . Yellow Cartridge
• Remedy: No action necessary.

• Code: 17.0X.54, 17.0X.55
• Description: Supply upgrade problem The indicated supply encountered an upgrade problem. The requested upgrade (addition of a new cartridge to the list of supported cartridges stored in the engine NVRAM) using a gTradeh cartridge did not succeed. The formatter does not know why the failure occurred, only that it did fail.•17.00.54 . Black Cartridge•17.01.54 . Cyan Cartridge•17.02.54 . Magenta Cartridge•17.03.54 . Yellow Cartridge•17.00.55 . Black Cartridge•17.01.55 . Cyan Cartridge•17.02.55 . Magenta Cartridge•17.03.55 . Yellow Cartridge
• Remedy: 1. Replace the failed cartridge with one that is known good and then reinsert the upgrade cartridge and try again.2. Turn the product off, and then on again.3. Remove the upgrade cartridge and go back to using the cartridge(s) supported at release.4. Replace the Mech Kit.

• Code: 17.0X.56
• Description: Ink sensor warning The indicated cartridge has printed past approximately 150% of its expected capacity and there has been no SHAID event. The ink sensor might not be able to detect when supplies are empty or the cartridge has been refilled.•17.00.56 . Black Cartridge•17.01.56 . Cyan Cartridge•17.02.56 . Magenta Cartridge•17.03.56 . Yellow Cartridge
• Remedy: 1. If print quality issues exist, replace the cartridge.2. Check cartridge warranty and manufacture date. Check event log for low on ink code. If user acknowledges, assume cartridge has been refilled.

• Code: 17.0X.57
• Description: HP Cartridge Protection enabled The indicated cartridge that has been protected using the HP cartridge protection feature has been detected. The target cartridge has been locked to a different printer and cannot be used on this device.•17.00.57 . Black Cartridge•17.01.57 . Cyan Cartridge•17.02.57 . Magenta Cartridge•17.03.57 . Yellow Cartridge
• Remedy: 1. Replace the indicated cartridge with one that has not been “protected” on another device.2. Once a cartridge is locked to a given device there is no way to unlock the cartridge.

• Code: 17.0X.60
• Description: Cartridge Low Warning The indicated cartridge is low.•17.00.60 . Black Cartridge•17.01.60 . Cyan Cartridge•17.02.60 . Magenta Cartridge•17.03.60 . Yellow Cartridge
• Remedy: No action necessary.