Description: • CD004: Hard disk access error (connection failure) • CD00F: Hard disk data transfer error • CD020: Hard disk verify error. • CD004: Unable to communicate between the hard disk and MFP board (MFPB). • CD00F: Data transfer from the hard disk is faulty. • CD020: The data abnormality is detected by the hard disk verify check.
Causes: • MFP board (MFPB) • SATA board (SATAB) • Hard disk (HDD)
Remedy: 1. Check the connector between hard disk-SATAB PJ2 for proper connection and correct as necessary. 2. Check the connector between SATAB PJ1-MFPB CN1 for proper connection and correct as necessary. 3. Reinstall the hard disk. 4. Replace the hard disk. 5. Replace MFPB.
Code: CD010
Description: Hard disk unformat. Unformatted hard disk is connected.
Causes: • MFP board (MFPB) • Hard disk (HDD)
Remedy: 1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format], and conduct the HDD format function. 2. Replace the hard disk. 3. Replace MFPB.
Code: CD011
Description: Hard disk out of specifications mounted. A hard disk that falls outside the specifications is connected.
Causes: Hard disk (HDD)
Remedy: 1. Check the hard disk specifications. 2. Replace the hard disk.
Code: CD012
Description: Mount error due to hard disk being unformatted. • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted.
Causes: Hard disk (HDD)
Remedy: 1. Logically format the hard disk and then upgrade the firmware. 2. Replace the hard disk.
Code: CD030
Description: Hard disk management information reading error. The machine fails to read administrative information data saved in the hard disk.
Causes: Hard disk (HDD)
Remedy: 1. Check the hard disk specifications. 2. Format the hard disk. 3. Replace the hard disk.
Code: CD041 ... CD046
Description: HDD command execution error. The error occurred inside the hard disk.
Causes: Hard disk (HDD)
Remedy: 1. Check the hard disk specifications. 2. Format the hard disk. 3. Replace the hard disk.
Code: CD047 ... CD04B
Description: HDD SCSI library error. The error occurred inside the hard disk.
Causes: Hard disk (HDD)
Remedy: 1. Check the hard disk specifications. 2. Format the hard disk. 3. Replace the hard disk.
Code: CD050
Description: Hard disk recovery timeout. The hard disk fails to recover from the power save mode within the predetermined period of time.
Causes: • MFP board (MFPB) • SATA board (SATAB) • Hard disk (HDD)
Remedy: 1. Check the connector between hard disk-SATAB PJ2 for proper connection and correct as necessary. 2. Check the connector between SATAB PJ1-MFPB CN1 for proper connection and correct as necessary. 3. Reinstall the hard disk. 4. Format the hard disk. 5. Replace the hard disk.