Remedy: Step 1: Check for loose toner blocking the CTLS. Is it free of any loose toner? Yes: Go to step 2. No: Clean the CTLS.
Step 2: • Check the cable PCN3 for proper connection to the power supply. • Check the CTLS cable for proper connection to the controller board. Yes: Go to step 3. Reseat the cables.
Step 3 Check the cable PCN3 and CTLS cable for damage. Are they free of damage? Yes: Replace the controller board. No: Replace the printer.
Code: 140.10
Description: Transport motor halls not detected.
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.20
Description: Transport motor took too long to stop.
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.30
Description: Transport motor unable to lock (before motor ID).
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.40
Description: Transport motor overspeed detected.
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.60
Description: Transport motor unable to lock (after motor ID).
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.70
Description: Transport motor out of lock detected.
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.
Code: 140.80
Description: Transport motor excessive PWM or overtemp.
Remedy: Step 1: Remove the main drive gearbox and check for any debris. Is it free of debris? Yes: Go to step 2. No: Remove the debris.
Step 2 Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Yes: Go to step 3. No: Replace the main drive gearbox.
Step 3: Check the main drive motor for proper operation: 1. Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. 2. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >Input Tray Tests >Feed Test > Select any input source 3. Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Yes: Replace the controller board. No: Replace the main drive gearbox.