• Code: 331.51
• Description: ACM motor no first encoder
• Remedy: Step 1: 6. Remove the option tray insert. 7. Check the lift plate and gears for proper operation by moving the metal plate. Do the lift plate and gears move freely, and are they free of wear or damage? Yes: Go to step 2. No: Replace the tray insert.
  Step 2: Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Is it free of wear or damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the cable J11 on the option tray controller board. Is it properly connected and free of damage? Yes: Contact the next level of support. No: Replace the tray.

• Code: 331.52
• Description: ACM motor stop error
• Remedy: Step 1: 6. Remove the option tray insert. 7. Check the lift plate and gears for proper operation by moving the metal plate. Do the lift plate and gears move freely, and are they free of wear or damage? Yes: Go to step 2. No: Replace the tray insert.
  Step 2: Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Is it free of wear or damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the cable J11 on the option tray controller board. Is it properly connected and free of damage? Yes: Contact the next level of support. No: Replace the tray.

• Code: 331.53
• Description: ACM motor PWM underflow (motor overspeed)
• Remedy: Step 1: 6. Remove the option tray insert. 7. Check the lift plate and gears for proper operation by moving the metal plate. Do the lift plate and gears move freely, and are they free of wear or damage? Yes: Go to step 2. No: Replace the tray insert.
  Step 2: Check the ACM motor for the following: • Gear tooth breakage • Freedom of rotation Is it free of wear or damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the cable J11 on the option tray controller board. Is it properly connected and free of damage? Yes: Contact the next level of support. No: Replace the tray.

• Code: 332.54
• Description: Separator/Pass-through motor Motor no first encoder
• Remedy: Step 1: 8. Remove the option tray insert. 9. Check the separator roll assembly gear under the tray base for the following: - Gear tooth breakage - Freedom of rotation Does it move freely, and is it free of wear or damage? Yes: Go to step 2. No: Replace the tray.
  Step 2: Check the cable J10 on the option tray controller board. Is it properly connected and free of damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the separator roll assembly for wear or damage. Is it free of wear or damage? Yes: Contact the next level of support. No: Replace the separator roll assembly.

• Code: 332.55
• Description: Separator/Pass-through motor motor stop error
• Remedy: Step 1: 8. Remove the option tray insert. 9. Check the separator roll assembly gear under the tray base for the following: - Gear tooth breakage - Freedom of rotation Does it move freely, and is it free of wear or damage? Yes: Go to step 2. No: Replace the tray.
  Step 2: Check the cable J10 on the option tray controller board. Is it properly connected and free of damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the separator roll assembly for wear or damage. Is it free of wear or damage? Yes: Contact the next level of support. No: Replace the separator roll assembly.

• Code: 332.56
• Description: Separator/Pass-through motor PWM underflow (motor overspeed)
• Remedy: Step 1: 8. Remove the option tray insert. 9. Check the separator roll assembly gear under the tray base for the following: - Gear tooth breakage - Freedom of rotation Does it move freely, and is it free of wear or damage? Yes: Go to step 2. No: Replace the tray.
  Step 2: Check the cable J10 on the option tray controller board. Is it properly connected and free of damage? Yes: Go to step 3. No: Replace the tray.
  Step 3: Check the separator roll assembly for wear or damage. Is it free of wear or damage? Yes: Contact the next level of support. No: Replace the separator roll assembly.

• Code: 334.57
• Description: ACM motor no first encoder
• Remedy: Step 1: Check the cable J11 on the option tray controller board. Is it properly connected? Yes: Go to step 2. No: Reseat the cable.
  Step 2: 10. Remove the option tray insert and bypass the tray present sensor. 11. POR into the Diagnostics Menu and perform a feed test: Diagnostics Menu >Feed Test > choose an option tray 12. Check the ACM for proper operation. Does the ACM freely rotate three times before displaying a jam message? Yes: Go to step 3. No: Replace the ACM assembly.
  Step 3: Is the ACM gear free of wear or damage? Yes: Contact the next level of support. No: Replace the ACM assembly.

• Code: 334.58
• Description: ACM motor stop error
• Remedy: Step 1: Check the cable J11 on the option tray controller board. Is it properly connected? Yes: Go to step 2. No: Reseat the cable.
  Step 2: 10. Remove the option tray insert and bypass the tray present sensor. 11. POR into the Diagnostics Menu and perform a feed test: Diagnostics Menu >Feed Test > choose an option tray 12. Check the ACM for proper operation. Does the ACM freely rotate three times before displaying a jam message? Yes: Go to step 3. No: Replace the ACM assembly.
  Step 3: Is the ACM gear free of wear or damage? Yes: Contact the next level of support. No: Replace the ACM assembly.