Remedy: • Check to see if the toner cartridge is a supported cartridge. Note: Once the cartridge shipped with the printer is exhausted, it must be replaced by a supply cartridge (refer to the User’s Guide for part numbers.) If the specified toner cartridge is a supported cartridge, reseat the cartridge. • Inspect the toner cartridge contacts for damage or contamination. Replace the toner cartridge if defective. • Inspect JSBTN1 cable connection. Properly connect the cable if not connected properly. Replace the cable if damaged. • If the problem still exists, replace the system board.
Code: 34
Description: Short Paper
Remedy: Select Continue to clear the message and continue printing. Note: The printer does not automatically reprint the page that prompted the message. • Check the tray length and width guides to ensure the media is properly fitted. • Make sure the print job is requesting the correct size of media. • Adjust the Paper Size setting for the media size being used. • If the MP Feeder Size is set to Universal, make sure the media is large enough for the formatted data. • Cancel the current job. Replace the paper pick mechanism. See “Paper pick mechanism assembly removal”. • If the problem still exists, replace the system board.
Code: 35
Description: Insufficient memory to support Resource Save feature
Remedy: • Select Continue to disable Resource Save and continue printing. • To enable Resource Save after receiving this message: - Make sure the link buffers are set to Auto, then exit the menus to activate the link buffer changes. - When Ready is displayed, enable Resource Save. • Install additional memory. • If this does not fix the problem, replace the system board.
Code: 37
Description: Insufficient memory to collate job
Remedy: • Select Continue to print the portion of the job already stored and begin collating the rest of the job. • Cancel the current job. • If this does not fix the problem, replace the system board.
Code: 37
Description: Insufficient memory for Flash Memory Defragment operation
Remedy: • Select Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. • If this does not fix the problem, replace the system
Code: 37
Description: Insufficient memory, Some Held Jobs Were Not Restored
Remedy: • The printer deleted some held jobs in order to process current jobs. • Select Continue to clear the message. • If this does not fix the problem, replace the system board
Code: 37
Description: Insufficient memory, Some Held Jobs Will Not Be Restored
Remedy: • The printer was unable to restore some or all of the confidential or held jobs on the hard disk. • Select Continue to clear the message. • If this message occurs again, replace the hard drive. • If this does not fix the problem, replace the system boar
Code: 37
Description: Insufficient Defrag Memory
Remedy: There is insufficient memory to perform the Flash Memory Defragment operation. The user can: • Delete font, macros, and other data in memory. • Install additional printer memory.