• Code: 243.17
• Description: Tray 3 detected a jam from idle. Possible causes:
  • Paper jam leaving page over sensor
  • Defective input sensor
  • Faulty system card
• Remedy: • Clear away anything in the paper path that might cause the media to jam. • If the problem persists, go to “243.17—Paper Jam service check”.

• Code: 243.26
• Description: While feeding from a lower tray, tray 3 pass thru sensor is not made. Possible causes:
  • Incorrect paper loading for lower tray
  • Incorrect media restraint setting for lower tray
  • Paper tray 3 assembly failure
  • Lower tray 4 assembly failure
• Remedy: 1. Clear away anything in the paper path that might cause the media to jam. 2.Make sure proper media is set for the type of paper used in lower feeding tray. 3. Fan media, and stack flat in the lower feeding tray. 4. Properly set media restraints in the lower feeding tray. 5. Check the pick arm rolls in lower tray and replace if worn. If the problem persists, go to “243.26—Paper Jam service check”.

• Code: 243.27
• Description: While feeding from a lower tray, tray 3 pass thru sensor did not break. Possible cause is a paper tray 3 assembly failure
• Remedy: • Clear away anything in the paper path that might cause the paper to jam. • Reseat option tray 3 • If the problem persists, go to “243.27—Paper Jam service check”.

• Code: 243.29
• Description: Tray 3 is not ready while printing. Possible cause is paper tray 3 assembly failure
• Remedy: • Make sure that tray 3 is correctly inserted. • If the problem persists, go to “243.29—Paper Jam service check”.

• Code: 244.02
• Description: Tray 4 pass thru sensor made atPOR. Possible causes:
  • Paper jam leaving page over the sensor
  • defective pass thru sensor
• Remedy: • Check for anything in the paper path that might cause the paper to jam. • If the problem persists, go to “244.02—Paper Jam service check”.

• Code: 244.03
• Description: Pick timeout from tray 4 was exceeded without a tray 4 sensor break. Possible causes:
  • Tray 4 incorrect media setting
  • Tray 4 incorrect paper loading
  • Tray 4 incorrect media restraint setting
  • Tray 4 assembly failure
  • Aligner failure
  • Transport belt module failure
• Remedy: 1. Remove all media present in the paper path. 2.Maker sure proper media is set for the type of paper used in tray 4. 3. Fan the media, and stack flat in tray 4. 4. Properly set media restraints in tray 4. If the problem persists, go to “244.03, 244.11— Paper Jam service check”.

• Code: 244.05
• Description: Tray 4 picked, but page failed to reachthe option sensor in time. Possible causes:
  • Tray 4 incorrect media setting
  • Tray 4 incorrect paper loading
  • Tray 4 incorrect media restraintsetting
  • Tray 4 paper pick mechanismassembly failure
  • Loading card stock from the special media tray above the fillline.
• Remedy: 1. Ensure proper media is set for the type of paper used in tray 4. 2. Fan media, and stack flat in tray 4. 3. Properly set the media restraints in tray 4. 4. Check the pick arm rolls (tires) in tray 4 and replace if worn. If the problem persists, go to “244.05—Paper Jam service check”.

• Code: 244.10
• Description: Tray 4 page exit pass thru made early. Possible causes:
  • Defective pass thru sensor
  • Faulty cable in connector OPT1
• Remedy: • Make sure proper media is set for the type of paper used in tray 4. • Check for anything in the paper path that might cause the paper to jam. • The exit pass thru sensor may not be functioning properly. Go to “244.10—Paper Jam service check”.