• Code: 30
• Description: Toner cartridge missing
• Remedy: • Reseat the specified print cartridge. • Use different cartridge. • Check contacts on the photodeveloper. • Check the ribbon cable connecting the printhead and printhead controller board. • If the problem still exists, replace the printhead controller board. See “Printhead controller board removal”.

• Code: 31
• Description: Defective or Missing <color> Cartridge
• Remedy: • Reseat the specified print cartridge. • Inspect the print cartridge contacts for damage/contamination. Replace the print cartridge if defective. • Inspect the ribbon cable connection on the printhead controller board. Properly connect the cable if not connected properly. Replace the cable if damaged. • Replace the indicated cartridge. • If the problem still exists, replace the printhead controller board. See “Printhead controller board removal”.

• Code: 32
• Description: Unsupported Cartridge
• Remedy: • Check to see if the toner cartridge is a supported cartridge. Note: Once the cartridge shipped with the printer is exhausted, it must be replaced by a supply cartridge (refer to the User’s Guide for part numbers.) If the specified toner cartridge is a supported cartridge, reseat the cartridge. • Inspect the toner cartridge contacts for damage or contamination. Replace the toner cartridge if defective. • Inspect CN17,18 cable connections on the printhead controller. Properly connect the cable if not connected properly. Replace the toner sensors if damaged. • If the problem still exists, replace the system board. See “RIP board removal”.

• Code: 34
• Description: Short Paper
• Remedy: • Select Continue to clear the message and continue printing. Note: The printer does not automatically reprint the page that prompted the message. • Check the tray length and width guides to ensure the media is properly fitted. • Make sure the print job is requesting the correct size of media. • Adjust the Paper Size setting for the media size being used. • If the MP Feeder Size is set to Universal, make sure the media is large enough for the formatted data. • If the problem still exists, replace the RIP board. See “RIP board removal”.

• Code: 35
• Description: Insufficient memory to support Resource Save feature
• Remedy: • Select Continue to disable Resource Save and continue printing. • To enable Resource Save after receiving this message: - Make sure the link buffers are set to Auto, then exit the menus to activate the link buffer changes. - When Ready is displayed, enable Resource Save. • Install additional memory. • If this does not fix the problem, replace the RIP board. See “RIP board removal”.

• Code: 37
• Description: Insufficient memory to collate job
• Remedy: • Select Continue to print the portion of the job already stored and begin collating the rest of the job. • Cancel the current job. • If this does not fix the problem, replace the RIP board. See “RIP board removal”.

• Code: 38
• Description: Memory Full
• Remedy: The following options are available: • Select Continue to clear the message and continue printing. The job may not print correctly. • Cancel the current job. • Install additional printer memory. • If this does not fix the problem, replace the RIP board. See “RIP board removal”.

• Code: 39
• Description: Complex Page
• Remedy: The page is too complex to print. Options are: • Select Continue to continue. The job may not print correctly. • Cancel the job.