• Code: 34
• Description: Check tray 4 guides Tray 4 media size mismatch error
• Remedy: 1 Check the media tray assembly 4 side guide. Is the above component set properly? Go to step 2. Properly set the media tray assembly side guide. 2 Check the media tray assembly 4 end guide. Is the above component set properly? Go to step 3. Properly set the media tray assembly end guide. 3 Check the media tray assembly for damage. Is the above component damaged? Replace the media tray assembly. Go to step 4. 4 Check the switch (media size) for proper connection. Is the above component properly connected? Replace the switch (media size) Replace the connection. 5 Perform a POR. Does the error remain when the power is turned off/on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved. 6 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved.

• Code: 34
• Description: Incorrect paper type, check tray 1 Tray 1 media type mismatch error
• Remedy: 1 Check the media tray assembly 1 for the correct media type. Does the above tray contain the correct type of media? Go to step 2. Install the correct media. 2 Check the media tray assembly 1 for the transparencies. Does the media tray 1 assembly contain transparencies? Ensure that the media tray assembly is supposed to be configured for transparencies or replace them with standard media. Go to step 3. 3 Check the sensor (transparency detect) for proper operation. 1. Enter the Diagnostics Menu. 2. Select BASE SENSOR TESTS. 3. Select Media path. 4. Select Transparency detect Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 5. Go to step 4. 4 Check the sensor (transparency detect) for proper connection. Is the above component properly connected? Replace the sensor (transparency detect). Go to “Sensor (transparency detect) removal”. Replace the connection. 5 Perform a POR. Does the error remain when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved. 6 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved

• Code: 34
• Description: Incorrect paper type, check tray 2 Tray 2 media type mismatch error
• Remedy: 1 Check the media tray assembly 2 for the correct media type. Does the above tray contain the correct type of media? Go to step 2. Install the correct media. 2 Check the media tray assembly 2 for the transparencies. Does the media tray 1 assembly contain transparencies? Ensure that the media tray assembly is supposed to be configured for transparencies or replace them with standard media. Go to step 3. 3 Check the sensor (transparency detect) for proper operation. 1. Enter the Diagnostics Menu. 2. Select BASE SENSOR TESTS. 3. Select Media path. 4. Select Transparency detect Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 5. Go to step 4. 4 Check the sensor (transparency detect) for proper connection. Is the above component properly connected? Replace the sensor (transparency detect). Go to “Sensor (transparency detect) removal”. Replace the connection. 5 Perform a POR. Does the error remain when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved. 6 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved.

• Code: 34
• Description: Incorrect paper type, check tray 3 Tray 3 media type mismatch error
• Remedy: 1 Check the media tray assembly 3 for the correct media type. Does the above tray contain the correct type of media? Go to step 2. Install the correct media. 2 Check the media tray assembly 3 for the transparencies. Does the media tray 1 assembly contain transparencies? Ensure that the media tray assembly is supposed to be configured for transparencies or replace them with standard media. Go to step 3. 3 Check the sensor (transparency detect) for proper operation. 1. Enter the Diagnostics Menu. 2. Select BASE SENSOR TESTS. 3. Select Media path. 4. Select Transparency detect Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 5. Go to step 4. 4 Check the sensor (transparency detect) for proper connection. Is the above component properly connected? Replace the sensor (transparency detect). Go to “Sensor (transparency detect) removal”. Replace the connection. 5 Perform a POR. Does the error remain when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved. 6 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved.

• Code: 34
• Description: Incorrect paper type, check tray 4 Tray 4 media type mismatch error
• Remedy: 1 Check the media tray assembly 4 for the correct media type. Does the above tray contain the correct type of media? Go to step 2. Install the correct media. 2 Check the media tray assembly 4 for the transparencies. Does the media tray 1 assembly contain transparencies? Ensure that the media tray assembly is supposed to be configured for transparencies or replace them with standard media. Go to step 3. 3 Check the sensor (transparency detect) for proper operation. 1. Enter the Diagnostics Menu. 2. Select BASE SENSOR TESTS. 3. Select Media path. 4. Select Transparency detect Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 5. Go to step 4. 4 Check the sensor (transparency detect) for proper connection. Is the above component properly connected? Replace the sensor (transparency detect). Go to “Sensor (transparency detect) removal”. Replace the connection. 5 Perform a POR. Does the error remain when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved. 6 Perform a POR. Does the error remain when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved

• Code: 80
• Description: Scheduled maintenance 100K kit 100K maintenance required
• Remedy: 1 Install the 100K maintenance kit. Does the message still occur? Reset the 100K maintenance counter. Go to “Scheduled maintenance”. Problem solved.

• Code: 80
• Description: Scheduled maintenance 600K kit 600K maintenance required
• Remedy: 1 Install the 600K maintenance kit. Does the message still occur? Reset the 600K maintenance counter. Go to “Scheduled maintenance”. Problem solved.

• Code: 82
• Description: Replace waste toner Waste toner cartridge full
• Remedy: 1 Check the waste toner cartridge. Is the above component properly installed? Go to step 2. Reinstall the waste toner cartridge. 2 Check the sensor (waste toner cartridge full) for proper operation. 1. Enter the Diagnostics Menu. 2. Select BASE SENSOR TEST. 3. Select Exit level. 4. Select Standard bin full 1. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 5. Go to step 3. 3 Check the sensor (waste toner cartridge full) connection. Is the above component properly connected? Replace the sensor (waste toner cartridge full). Go to “Sensor (waste toner cartridge full) removal”. Replace the connection. 4 Perform a POR. Does the error remain when the power is turned off/on again? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.