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Code :
  • Code: 901.xx
  • Description: Service engine error RIP card assembly software error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP card assembly. Go to “RIP card assembly removal”. Go to step 3. Problem solved.
  • Code: 903.00
  • Description: Service motor error K developer/transport drive motor error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Check the K developer/transport drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor Tests 4. Select K developer/transport drive motor Does the above component operate properly? Go to step 4. Go to step 3. 3 Check the K developer/transport drive motor assembly for proper connection. Is the above component properly connected? Replace the K developer/ transport drive motor assembly. Go to “K developer / transport drive motor assembly removal”. Replace the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved.
  • Code: 903.01
  • Description: Service motor error K PC drive motor error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Check the CMYK PC cartridge drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor Tests 4. Select K PC cartridge drive motor. Does the above component operate properly? Go to step 4. Go to step 3. 3 Check the CMYK PC cartridge drive motor assembly for proper connection. Is the above component properly connected? Replace the CMYK PC cartridge drive motor assembly. Go to “CMYK PC cartridge drive motor assembly removal”. Replace the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved.
  • Code: 903.02
  • Description: Service motor error CMY PC drive motor error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Check the CMYK PC cartridge drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor Tests 4. Select CMY cartridge drive motor Does the above component operate properly? Go to step 4. Go to step 3. 3 Check the CMYK PC cartridge drive motor assembly for proper connection. Is the above component properly connected? Replace the CMYK PC cartridge drive motor assembly. Go to “CMYK PC cartridge drive motor assembly removal”. Replace the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved.
  • Code: 903.02
  • Description: Service motor error CMY PC drive motor error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Check the CMYK PC cartridge drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor Tests 4. Select CMY cartridge drive motor Does the above component operate properly? Go to step 4. Go to step 3. 3 Check the CMYK PC cartridge drive motor assembly for proper connection. Is the above component properly connected? Replace the CMYK PC cartridge drive motor assembly. Go to “CMYK PC cartridge drive motor assembly removal”. Replace the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved
  • Code: 903.03
  • Description: Service motor error Developer drive motor error
  • Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Check the CMY developer drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor tests 4. Select CMY developer drive motor. Does the above component operate properly? Go to step 4. Go to step 3. 3 Check the CMY developer drive motor assembly for proper connection. Is the above component properly connected? Replace the CMY developer drive motor assembly. Go to “CMY developer drive motor assembly”. Replace the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved
  • Code: 904.00
  • Description: Service transfer belt Sensor (transfer belt HP) late error
  • Remedy: 1 Reset the transfer belt HP failure lock out condition. 1. Enter the Diagnostics Menu. 2. Select Trans belt fail HP. 3. Select Trans belt fail HP. Does the transfer belt appear damaged or torn in half? Go to step 3. Go to step 2. 2 Perform a POR. Does the error occur when the power is turned off/on? Go to step 3. Perform several print tests. If the problem remains, go to step 3. 3 Replace the transfer belt unit assembly. To to “Transfer belt unit assembly removal”. Does the error remain? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved.
  • Code: 904.01
  • Description: Service transfer belt Transfer belt position failure
  • Remedy: 1 Check the transfer belt unit assembly for proper installation. Is the above component properly installed? Go to step 2. Re-install the transfer belt unit assembly. 2 Check the transfer belt unit assembly for damage. Is the above component free of damage to the frame and the belt? Go to step 3. Replace the transfer belt unit assembly. 3 Check the transfer belt steering motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Printer Motor tests 4. Select Transfer belt steering motor. Does the above component operate properly? Go to step 5. Go to step 4. 4 Check the transfer belt steering motor for proper connection. Is the above component properly connected. Replace the transfer belt steering motor. Go to Go to “Transfer belt steering motor removal”. Replace the connection. 5 Perform a POR. Does the error occur when the power is turned off/on? Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal”. Problem solved
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