Các lỗi thường gặp

Code :
  • Code: 1210
  • Description: Mode Select An invalid print mode was selected in the print command.
  • Remedy: Resend the print job. If the problem remains, then reinstall the printer driver. Service: Resend the print job. If the problem remains, then reinstall the print driver.
  • Code: 1211
  • Description: USB Error An error was detected in USB hardware, or invalid results occurred in USB code.
  • Remedy: Unplug the All-In-One from the wall outlet; wait a few seconds, then plug the All-In- One back in and turn the power on. If the problem remains, then replace the USB cable. Service: Replace the USB cable. If the problem remains, then replace the system board.
  • Code: 1212
  • Description: Watchdog Error Indicates printer system was reset by Watchdog timer; Subsystem stall failure.
  • Remedy: Unplug the All-In-One from the wall outlet; wait a few seconds, then plug the All-In- One back in and turn the power on. If the problem remains, then replace the USB cable. Service: Replace the system board.
  • Code: 1213
  • Description: Data Abort Error Firmware attempted to load or store to an invalid address.
  • Remedy: Unplug the All-In-One from the wall outlet; wait a few seconds, then plug the All-In- One back in and turn the power on. If the problem remains, then replace the USB cable. Service: Replace the system board.
  • Code: 1214
  • Description: Invalid Processor Mode Error Indicates the ARM processor was in an incorrect mode to perform the requested operation.
  • Remedy: Unplug the All-In-One from the wall outlet; wait a few seconds, then plug the All-In- One back in and turn the power on. If the problem remains, then replace the USB cable. Service: Replace the system board.
  • Code: 1215
  • Description: Math Error There is a problem doing math, such as dividing by zero.
  • Remedy: Unplug the All-In-One from the wall outlet; wait a few seconds, then plug the All-In- One back in and turn the power on. If the problem remains, then replace the USB cable. Service: Replace the system board.
  • Code: 1216
  • Description: Mailbox Error Problem with the internal mailbox messaging system.
  • Remedy: The printer will auto reset.
  • Code: 1217
  • Description: Printhead Temperature Error There is a problem determining temperature.
  • Remedy: Check and clean the contacts. If the problem persists, then replace the printhead.
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