• Code: 923.00
• Description: Service fuser error Rear thermistor failure The rear thermistor has failed.
• Remedy: 1 Check the fuser unit assembly for proper installation. Open the printer left door assembly, and check it. Is the fuser unit assembly installed properly? Go to step 2. Install the fuser unit assembly properly. 2 Check the fuser unit assembly connection. Is the fuser unit assembly properly connected? Replace the fuser unit assembly. Replace the connection. 3 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.

• Code: 924.00
• Description: Service fuser error Pressure roll thermistor failure The pressure roll thermistor has failed.
• Remedy: 1 Check the fuser unit assembly for proper installation. Open the printer left door assembly, and check it. Is the fuser unit assembly installed properly? Go to step 2. Install the fuser unit assembly properly. 2 Check the fuser unit assembly connection. Is the fuser unit assembly properly connected? Replace the fuser unit assembly. Replace the connection. 3 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.

• Code: 925.00
• Description: Service fuser error Fuser operating temperature failure. Fuser temperature is not high enough during printing.
• Remedy: 1 Check the fuser unit assembly for a media jam. Open the printer left door assembly, and check it. Is there a media jam in the fuser unit assembly? Go to the step 2. Remove the media. 2 Leave the printer powered on with the error code displayed for 10 minutes, then perform a POR. Does the error still occur? Go to step 3. Problem solved. 3 Check the fuser unit assembly for proper installation. Open the printer left door assembly, and check it. Is the fuser unit assembly installed properly? Go to step 4. Install the fuser unit assembly properly. 4 Check the fuser unit assembly connection. Is the fuser unit assembly properly connected? Go to step 5. Replace the connection. 5 Check the connection between the LVPS card assembly P525 and the printer engine card assembly P401. Are the cards connected properly? Replace the fuser unit assembly. Replace the connection. 6 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.

• Code: 927.00
• Description: Service PC cartridge PC cartridge RFID data write failure A data write error occurred on the PC cartridge RFID tag in the PC cartridge.
• Remedy: 1 Check the PC cartridge installation. Is the PC cartridge properly installed? Go to step 2. Install the PC cartridge properly. 2 Check the sensor (RFID PC cartridge) installation. Is the sensor (RFID PC cartridge) properly installed? Go to step 3. Install the sensor (RFID PC cartridge) correctly. 3 Check the sensor (RFID PC cartridge) connection. Is the sensor (RFID PC cartridge) properly connected? Replace the sensor (RFID PC cartridge). Replace the connection. 4 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.

• Code: 928.00
• Description: Service PC cartridge PC cartridge RFID communication failure A communication error occurred between the PC cartridge RFID tag in the PC cartridge and the RFID ASIC on the printer engine card assembly.
• Remedy: 1 Check the PC cartridge installation. Is the PC cartridge properly installed? Go to step 2. Install the PC cartridge properly. 2 Check the sensor (RFID PC cartridge) installation. Is the sensor (RFID PC cartridge) properly installed? Go to step 3. Install the sensor (RFID PC cartridge) correctly. 3 Check the sensor (RFID PC cartridge) connection. Is the sensor (RFID PC cartridge) properly connected? Replace the sensor (RFID PC cartridge). Replace the connection. 4 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.

• Code: 929.00
• Description: Service PC cartridge Sensor (ATC) failure The sensor (ATC) failed.
• Remedy: 1 Check the PC cartridge installation. Is the PC cartridge properly installed? Go to step 2. Install the PC cartridge properly. 2 Perform a POR. Does the error continue? Replace the PC cartridge. Problem solved.

• Code: 930.00
• Description: printhead error Laser power failure Light intensity of the LD2 is less than the specified value.
• Remedy: 1 Check the printhead assembly for proper installation. Is the printhead assembly installed properly? Go to step 2. Install the printhead assembly properly. 2 Check the printhead assembly connection. Is the printhead assembly properly connected? Replace the printhead. Replace the connection. 3 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved. 4 Perform a print test. Does the error continue? Replace the RIP card assembly. Go to “RIP card assembly removal”. Problem solved.

• Code: 932.00
• Description: Toner cartridge Toner cartridge RFID data write failure A data write error occurred on the toner cartridge RFID tag in the toner cartridge.
• Remedy: 1 Check the toner cartridge installation. Is the toner cartridge properly installed? Go to step 2. Install the toner cartridge properly. 2 Check the sensor (RFID toner cartridge) installation. Is the sensor (RFID toner cartridge) properly installed? Go to step 3. Install the sensor (RFID toner cartridge) correctly. 3 Check the sensor (RFID toner cartridge connection. Is the sensor (RFID toner cartridge) properly connected? Replace the sensor (RFID toner cartridge). Replace the connection. 4 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.