Description: Toner cartridge Toner cartridge RFID communication failure A communication error occurred between the toner RFID tag in the toner cartridge and the RFID ASIC on the printer engine card assembly.
Remedy: 1 Check the toner cartridge installation. Is the toner cartridge properly installed? Go to step 2. Install the toner cartridge properly. 2 Check the sensor (RFID toner cartridge) installation. Is the sensor (RFID toner cartridge) properly installed? Go to step 3. Install the sensor (RFID toner cartridge) correctly. 3 Check the sensor (RFID toner cartridge connection. Is the sensor (RFID toner cartridge) properly connected? Replace the sensor (RFID toner cartridge). Replace the connection. 4 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 939.00
Description: Service RIP engine Comm. RIP card assembly communication failure A communication error occurred between the printer engine card and the RIP card assembly.
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP card assembly connection. Is the RIP card assembly connection JHAB2 and the printer engine card assembly connection P402 connected properly? Replace the RIP card assembly. Go to “RIP card assembly removal”. Go to step 4. Replace the connection. 4 Perform a print test. Does the error still occur? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 941.00
Description: Service tray 1 failure Media tray 1 lift up / no tray failure The media tray 1 sensor (media level) is not turned on within the specified time after the tray 1 media feed lift motor is turned on. The media tray 1 switch (media size) detected no media tray
Remedy: 1 Check the media. Pull out the media tray 1, and visually check it. Is the media loaded in tray 1? Go to step 2. Load media properly. 2 Check the media tray. Replace media tray 1 with media tray 2. Is the replaced media tray lifted up? Go to step 3. Go to step 4. 3 Check the media tray. Are the tray lift sector gear 12T, of media tray 1, or surrounding parts damaged? Replace the media tray lift sector gear 12T or other damaged components. Go to step 4. 4 Check the tray 1 media feed lift motor for proper operation. Warning: Only perform this test with the paper tray assembly removed from the machine, or abnormal grinding noises will occur. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer Tests. 4. Touch Tray 1 lift mtr. Does the tray 1 media feed lift motor operate properly? Go to step 8. Go to step 5. 5 Is the tray 1 media feed lift motor properly connected? Replace the media feed lift motor. Go to “Media feed lift motor removal”. Go to step 6. Replace the connection. 6 Check the tray 1 sensor (media level) for operation. 1. Enter the Diagnostics Menu. 2. Touch INPUT TRAY TESTS. 3. Touch Sensor test. 4. Touch Tray 1. 5. Touch Media level. Remove the media tray assembly. Move the pick roll, with your finger, up and down. Note: Avoid touching the rubber roll surface. Does the display on the operator panel change every time the sensing area is blocked? Go to step 8. Go to step 7. 7 Check the tray 1 sensor (media level) connection. Is the tray 1 sensor (media level) properly connected? Replace the sensor (media level). Go to “Sensor (media level) removal”. Replace the connection. 8 Check the tray 1 switch (media size) for proper connection. Is the switch connected properly? Replace the switch (media size). Go to “Switch (media size) removal”. Replace the connection. 9 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 942.00
Description: Service tray 2 failure Media tray 2 lift up / no tray failure The media tray 2 sensor (media level) is not turned on within the specified time after the media tray 2 media feed lift motor is turned on. The media tray 2 switch (media size) detected no media tray.
Remedy: 1 Check the media. Pull out the media tray 2, and visually check it. Is the media loaded in tray 2? Go to step 2. Load media properly. 2 Check the media tray. Replace media tray 2 with media tray 1. Is the replaced media tray lifted up? Go to step 3. Go to step 4. 3 Check the media tray. Are the tray lift sector gear 12T, of media tray 2, or surrounding parts damaged? Replace the media tray lift sector gear 12T or other damaged components. Go to step 4. 4 Check the tray 2 media feed lift motor for proper operation. Warning: Only perform this test with the paper tray assembly removed from the machine, or abnormal grinding noises will occur. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer Tests. 4. Touch Tray 2 lift mtr. Does the tray 2 media feed lift motor operate properly? Go to step 8. Go to step 5. 5 Is the tray 2 media feed lift motor properly connected? Replace the media feed lift motor. Go to “Media feed lift motor removal”. Go to step 6. Replace the connection. 6 Check the tray 2 sensor (media level) for operation. 1. Enter the Diagnostics Menu. 2. Touch INPUT TRAY TESTS. 3. Touch Sensor test. 4. Touch Tray 2. 5. Touch Media level. Remove the media tray assembly. Move the pick roll, with your finger, up and down. Note: Avoid touching the rubber roll surface. Does the display on the operator panel change every time the sensing area is blocked? Go to step 8. Go to step 7. 7 Check the tray 2 sensor (media level) connection. Is the tray 2 sensor (media level) properly connected? Replace the sensor (media level). Go to “Sensor (media level) removal”. Replace the connection. 8 Check the tray 2 switch (media size) for proper connection. Is the switch connected properly? Replace the switch (media size). Go to “Switch (media size) removal”. Replace the connection. 8 Perform a print test. Does the error continue? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 943.00
Description: Service tray 3 failure Media tray 3 lift up / no tray failure The tray 3 sensor (media level) is not turned on within the specified time after the tray 3 media feed lift motor is turned on. The tray 3 switch (media size) detected no tray.
Remedy: 1 Check the media. Pull out the tray 3, and visually check it. Is any media loaded in tray 3? Go to step 2. Load media properly. 2 Check the tray. Is the tray 3 lift gear assembly or the surrounding parts of it damaged? Go to step 3. Replace the tray 3 lift gear assembly or any other damaged parts. Go to “2000-sheet dual input (TTM)— tray 3 lift gear assembly removal”. 3 Check the tray 3 media feed lift motor for proper operation. Warning: Only perform this test with the paper tray assembly removed from the machine, or abnormal grinding noises will occur. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer Tests. 4. Touch Tray 3 lift mtr. Does the tray 3 media feed lift motor operate properly? Go to step 6. Go to step 4. 4 Check the tray 3 media feed lift motor for proper connection. Is the above motor connected properly? Go to step 5. Replace the connection. 5 Check the 2TM/TTM controller card assembly and the printer engine card assembly for proper connection. Are connectors P541 and P413 on the above cards connected properly? Go to step 6. Replace the connection. 6 Check the tray 3 sensor (media level) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch INPUT TRAY TESTS. 3. Touch Sensor Test. 4. Touch Tray 3. 5. Touch Media level. Remove the media tray assembly, and move the pick roll with your finger in an up and down motion. Avoid touching the rubber roll surface. Does the display on the operator panel change every time the sensing area of the above sensor is blocked? Go to step 8. Go to step 7. 7 Check the sensor (media level) for proper connection. Is the above sensor connected properly? Replace the sensor (media level). Go to “2000-sheet dual input (TTM)— sensor (media level) removal”. Replace the connection. 8 Check the switch (TTM media size) for proper connection. Is the above switch connected properly? Replace the switch (TTM media size). Go to “2000-sheet dual input (TTM)— switch (TTM media size) removal”. Replace the connection. 9 Perform a print test. Does the error still occur? Replace the 2TM/ TTM controller card assembly. Go to “2000-sheet dual input (TTM)— 2TM/TTM controller card assembly removal”. Go to step 10. Problem solved. 10 Perform a print test. Does the error still occur? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 944.00
Description: Service tray 4 failure Media tray 4 lift up / no tray failure The tray 4 sensor (media level) is not turned on within the specified time after the tray 4 media feed lift motor is turned on. The tray 4 switch (media size) detected no tray.
Remedy: 1 Check the media. Pull out the tray 4, and visually check it. Is any media loaded in tray 4? Go to step 2. Load media properly. 2 Check the tray. Are the tray 4 lift gear assembly or the surrounding parts of it damaged? Go to step 3. Replace the tray 4 lift gear assembly or the obstacles. Go to “2000-sheet dual input (TTM)— tray 4 lift gear assembly removal”. 3 Check the tray 4 media feed lift motor for proper operation. Warning: Only perform this test with the paper tray assembly removed from the machine, or abnormal grinding noises will occur. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer Tests. 4. Touch Tray 4 lift mtr. Does the tray 4 media feed lift motor operate properly? Go to step 6. Go to step 4. 4 Check the tray 4 media feed lift motor for proper connection. Is the above motor connected properly? Go to step 5. Replace the connection. 5 Check the 2TM/TTM controller card assembly and the printer engine card assembly for proper connection. Are connectors P541 and P413 on the above cards connected properly? Go to step 6. Replace the connection. 6 Check the tray 4 sensor (media level) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch INPUT TRAY TESTS. 3. Touch Sensor Test. 4. Touch Tray 4. 5. Touch Media level. Remove the media tray assembly, and move the pick roll with your finger in an up and down motion. Avoid touching the rubber roll surface. Does the display on the operator panel change every time the sensing area of the above sensor is blocked? Go to step 8. Go to step 7. 7 Check the sensor (media level) for proper connection. Is the above sensor connected properly? Replace the sensor (media level). Go to “2000-sheet dual input (TTM)— sensor (media level) removal”. Replace the connection. 8 Check the tray 4 switch (TTM media size) for proper connection. Is the above switch connected properly? Replace the switch (TTM media size). Go to “2000-sheet dual input (TTM)— switch (TTM media size) removal”. Replace the connection. 9 Perform a print test. Does the error still occur? Replace the 2TM/ TTM controller card assembly. Go to “2000-sheet dual input (TTM)— 2TM/TTM controller card assembly removal”. Go to step 10. Problem solved. 10 Perform a print test. Does the error still occur? Replace the printer engine card assembly. Go to “Printer engine card assembly removal”. Problem solved.
Code: 945.00
Description: Service tray 5 failure Media tray 5 lift up/no tray failure
Remedy: The sensor (HCF media level) is not turned on with the specified time after the HCF feed lift motor is turned on.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
