Description: Duplex unit for other model is detected.
Remedy: Is the Duplex unit for that specific model installed? No Install the correct duplex unit.
Code: 112
Display: Service call 112: Error
Description: 2nd tray for other model is detected.
Remedy: Is the 2nd tray for that specific model installed? No Install the correct 2nd tray.
Code: 113
Display: Service call 113: Error
Description: 3rd tray for other model is detected.
Remedy: Is the 3rd tray for that specific model installed? No Install the correct 3rd tray.
Code: 121
Display: Service call 121: Error
Description: High voltage power supply interface error
Remedy: Is the cable connecting the CU/ PU board to the high voltage unit connected normally? Have you checked defective contact of contactor points? Re-connect them normally. Check for defective contact of the high voltage system. Replace the high voltage power supply.
Code: 122
Display: Service call 122: Error
Description: Low voltage power supply fan error
Remedy: Is the fan (bottom right of the front) of the low voltage power supply block working? Is the fan connector connected normally? Check for sure connection of the fan connector. Replace the CU/ PU board. Replace the fan motor.
Code: 123
Display: Service call 123: Error
Description: Environment humidity is abnormal./ Humidity sensor is not connected.
Remedy: Does this error recur? Yes Turn off the power of the printer and back on. Replace the control panel board.
Code: 124
Display: Service call 124: Error
Description: Environment temperature is abnormal.
Remedy: Does this error recur? Yes Turn off the power of the printer and back on. Replace the control panel board.
Code: 126
Display: Service call 126: Error
Description: Dew condensation of the printer is detected.
Remedy: This error can easily occur when a printer is brought in to indoor from outdoor. Leave the printer for 2 hours or half day under room temperature, and turn on the power again. Does this error recur? Yes After leaving a printer under room temperature, turn on the power again. Replace the control panel board.