Description: Black image drum lock error The K ID does not rotate normally
Remedy: The K ID does not rotate normally. Does the error display recur when the power is turned off once and back on? Check if the K ID is installed normally or not. Replace the K ID unit. Replace the K ID motor.
Code: 928
Display: Service call 928: Error
Description: Fuser motor lock error Fuser does not rotate normally.
Remedy: Fuser does not rotate normally. Does this error recur? Check if the fuser is installed normally or not. Replace the fuser. Replace the fuser motor.
Code: 980
Display: Service call 980: Error
Description: Media wrapped around the fuser error
Remedy: Media has wrapped around the fuser. Turn off the power. Replace the fuser.
Code: 982
Display: Service call 982: Error
Description: 4th tray detection error
Remedy: The 4th tray is installed. Remove the 4th tray.
Code: 983
Display: Service call 983: Error
Description: Error due to detection of the toner cartridges of the same color Two or more toner cartridges of the same color are detected.
Remedy: Two or more toner cartridges of the same color are detected. Install the cartridge of the specified in the specified position.
Code: 984 ... 987
Display: Service call 984: Error - 987: Error
Description: Detection of an unsupported toner cartridge An unsupported toner cartridge has been detected. 984:Black toner cartridge position 985:Yellow toner cartridge position 986:Magenta toner cartridge position 987:Cyan toner cartridge position
Remedy: Replace it with an appropriate toner cartridge.
Description: CU program error (The error numbers 203 through 214 do not occur under the normal operation.) Illegal processing is executed by the CU program.
Remedy: Illegal processing is executed by the CU program. After turning off the power, check for the normal connection CU/ PU board. Then, turn on the power again.