Description: Finisher motor error
The meaning of this SC error depends on which finisher is installed. 500-sheet Finisher B442 There is a problem with the upper transport motor. 1000-sheet Finisher B408 There is a problem with the registration motor
Causes: • The motor connectors are loose, disconnected or damaged. • The motor is defective
Code: 721
Description: Lower transport motor error - 1000sheet Finisher B408
There is a problem with the lower transport motor.
Causes: • The motor connectors are loose, disconnected or damaged. • The motor is defective
Code: 722
Description: Finisher jogger motor error - 1000-sheet Finisher B408
The finisher jogger H.P sensor remains de-activated for a certain time when returning to home position. The finisher jogger H.P sensor remains activated for a certain time when moving away from home position.
Causes: • Jogger H.P sensor disconnected or defective • Jogger motor connectors loose, disconnected, or damaged • Jogger motor defective
Code: 724
Description: Finisher staple hammer motor error - 1000-sheet Finisher B408
Stapling does not finish within 600 ms after the staple hammer motor turned on.
Causes: • Staple jam • Stapler overload caused by trying to staple too many sheets • Staple hammer motor defective
Code: 725
Description: Finisher stack feed-out motor error - 1000-sheet Finisher B408
The stack feed-out belt H.P sensor does not activate within a certain time after the stack feed-out motor turned on.
Description: Finisher lift motor error
The stack height sensor does not activate within a certain time after the shift tray lift motor turned on. Note: This error applies to the 500-sheet and the 1000-sheet finisher.
Description: Finisher staple hammer motor error - 500-sheet Finisher B442
Stapling does not finish within a certain time after staple hammer motor turned on.
Causes: • Staple jam • Stapler overload caused by trying to staple too many sheets • Staple hammer motor defective
Code: 728
Description: Finisher exit motor/paper stack height error
The meaning of this SC error depends on which finisher is installed. 1000-sheet Finisher B408 Exit motor error. 500-sheet Finisher B442 Stack height sensor error. The stack height detection lever does not return to its home position before going to detect the stack height.
Causes: Exit motor error (B408) • Exit motor connector loose, disconnected, or damaged • Exit motor defective Stack height sensor error (B442) • Stack height lever solenoid defective • Stack height sensor defective • Lever sensor defective • Main control board defective