• Code: SC819-00
• Description: Kernel halt error [xxxx]: Detailed error code Due to a control error, a RAM overflow occurred during system processing. One of thefollowing messages was displayed on the operation panel.
• Causes: • Software defective • Insufficient memory • Hardware driver defective (RAM, FLASH memory)
• Remedy: • Turn the main power off/on. • Replace the HDD. • Repace the memory • Replace the controller board. • Fix the software

• Code: SC820-00
• Description: Self-diagnostics error: CPU [xxxx]: Detailed error code
• Causes: • System firmware problem • Defective controller • Defective RAM-DIMM
• Remedy: • Reinstall the controller system software. • Replace the RAM-DIMM. • Replace the controller.

• Code: SC821-00
• Description: Self-diagnostics error: ASIC [xxxx]: Detailed error code
• Causes: Defective ASIC device
• Remedy: Replace the controller board.

• Code: SC822-00
• Description: Self-diagnostic error: HDD [xxxx]: Detailed error code
• Causes: [3003] HDD timeout Check performed only when HDD is installed: • HDD device busy for over 31sec. • After a diagnostic command is set for the HDD, but the device remains busy for over 6sec.. • HDD defective • HDD harness disconnected, defective • Controller board defective • Replace the HDD. • Replace the HDD connector. • Replace the controller board. [3004] Diagnostic command error No response to the self-diagnostic command from the ASIC to the HDD. HDD defective Replace the HDD.
• Remedy:

• Code: SC823-00
• Description: Self-diagnostics error: NIC [XXXX]: Detailed error code.
• Causes: • Defective SEEP ROM • Defective I2C bus (connection)
• Remedy: Replace the controller board.

• Code: SC824-00
• Description: Self-diagnostics error: NVRAM (resident) [XXXX]: Detailed error code
• Causes: [1401] NVRAM verify error NVRAM device is missing or NVRAM device is damaged. • The NVRAM device is missing. • The NVRAM device is damaged. • NVRAM backup battery exhausted • NVRAM socket damaged
• Remedy: Replace the NVRAM device.

• Code: SC827-00
• Description: Self-diagnostic error: Standard SDRAM DIMM [XXXX]: Detailed error code
• Causes: [0201] Verification error Error detected during a write/verify check for the standard RAM (SDRAM DIMM). • Loose connection • Defective SDRAM DIMM • Defective controller Replace the controller board or RAM DIMM. [0202] Resident memory error The SPD values in all RAM DIMM are incorrect or unreadable. • Defective RAM DIMM • Defective SPD ROM on RAM DIMM • Defective 12C bus Replace the RAM DIMM
• Remedy:

• Code: SC828-00
• Description: Self-diagnostic error: ROM [xxxx]: Detailed error code
• Causes: [0101] Check sum error 1 The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed. • Defective FLASH ROM device • Defective CPU device
• Remedy: Replace the controller board.