• Code: 789
• Description: Z-fold top tray exit motor error
  The motor driver detects an error.
• Causes: • Motor overcurrent • Motor driver overheat
• Remedy:

• Code: 790
• Description: Finisher staple trimming hopper full
  The staple waste hopper is full of cut staples.
• Causes: • If the hopper is full, empty the hopper • If the hopper is not full, the hopper full sensor is disconnected, defective
• Remedy:

• Code: 816
• Description: Energy save I/O subsystem error
  The energy save I/O subsystem is defective or this system detects the controller board error.
• Causes: • Reboot the machine. • Replace the controller board.
• Remedy:

• Code: 817
• Description: Monitor Error
  This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
• Causes: • OS Flash ROM data defective; change the controller firmware • SD card data defective; use another SD card
• Remedy: 0x0000 0000 BIOS boot error 0x0000 0001 Primary boot start load error 0x0000 0002 Secondary boot load error (Boot3.Elf) 0x0000 0003 Self-diagnostic module error (Diag.Elf) 0x0000 0004 Kernel start error (Netbsd) 0x0000 0005 Root file system file read error (Rootfs) 0xffff ffff Other error

• Code: 819
• Description: Fatal kernel error
  Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel.
• Causes: • System program defective • Controller board defective • Optional board defective • Replace controller firmware
• Remedy: 0x5032 HAIC-P2 error 0x5245 Link-up fail 0x5355 L2 Status Time Out 0x696e gwinit died 0x766d Vm_pageout: VM is full 554C USB loader defect Other

• Code: 820
• Description: Self-diagnostic Error: CPU
  0008 Self-diagnostic Error: CPU: System Call Exception
  0612 Self-diagnostic Error: CPU: ASIC Interrupt Error
• Causes: • System program defective • Controller board defective • Optional board defective • Replace controller firmware Note: For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel
• Remedy:

• Code: 821
• Description: Self-diagnostic error: ASIC
  The Write & Verify check of the ASIC returned an error. Note: The main ASIC module on the controller board controls the bus of the ROM device.
• Causes: • Replace the controller board
• Remedy:

• Code: 822
• Description: Self-diagnostic error: HDD
• Causes: 3003 Check performed when HDD is installed: • HDD device busy for over 31 s. • After a diagnostic command is set for Sthe HDD, but the device remains busy for over 6 s. A diagnostic command is issued to the HDD device but the result is an error • HDD defective • HDD harness disconnected, defective • Controller board defective 3004 No response to the selfdiagnostic command from the ASIC to the HDDs • HDD defective 3013 Mandolin does not respond, the HDD device remains BUSY for more than 31 s, or the BUSY signal does not drop within 6 s after the diagnostic command is issued to the HDDs. • HDD defective • HDD connector loose or defective • Controller defective 3014 Error returned from HDD in response to the self-diagnostic command, Mandolin could not be located due to a read/write error at the HDD register. • HDD defective
• Remedy: