• Code: 632
• Description: Counter device error 1 After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
• Causes: • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged. • Make sure that SP5113 is set to enable the optional counter device.

• Code: 633
• Description: Counter device error 2 After communication was established, the controller receivee the brake signal from the accounting device.
• Causes: • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged. • Make sure that SP5113 is set to enable the optional counter device.

• Code: 634
• Description: Counter device error 3 A backup RAM error was returned by the counter device.
• Causes: • Counter device control board defective • Backup battery of counter device defective

• Code: 635
• Description: Counter device error 4 A backup battery error was returned by the counter device.
• Causes: • Counter device control board defective • Backup battery of counter device defective

• Code: 636-01
• Description: SD Card Error: Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine.
• Causes: • No expanded authentication module • Defective SD card • Defective file in the authentication module • No DESS module

• Code: 636-02
• Description: SD Card Error: Version error The version of the expanded authentication module is not correct.
• Causes: • Incorrect module version

• Code: 636-11
• Description: SD Card Error: OSM user code file error The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file.
• Causes: • Create the usercode files with the User Setting Tool"IDissuer.exe" . • Store the files in the root folder of the SD card. Note: Make sure the eccm.mod file is in the root folder of the SD card.

• Code: 637-01
• Description: Tracking information notification error: Ttracking application error Tracking information was lost. The machine failed to give notice of the tracking information to the tracking SDK application.
• Causes: • Cycle the machine off/on