Code :

Code: 865
Description: HDD access error HDD responded to an error during operation for a condition other than those for SC863, 864.
Causes: • HDD defective.

Code: 866
Description: SC card error 1: Confirmation The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on. The program on the SD card contains electronic confirmation license data. If the program does not contain this license data, or if the result of the check shows that the license data in the program on the SD card is incorrect, then the checked program cannot execute and this SC code is displayed.
Causes: • Program missing from the SD card • Download the correct program for the machine to the SD card

Code: 867
Description: SD card error 2: SD card removed The SD card in the boot slot when the machine was turned on was removed while the machine was on.
Causes: • Insert the SD card, then turn the machine off and on.

Code: 868
Description: SD card error 3: SC card access An error occurred while an SD card was used.
Causes: • SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SC card, use SD Formatter Ver 1.1.

Code: 870
Description: Address Book Data Error Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective.
Causes: • Software defective, switch off/on, and change the controller firmware if the problem is not solved. • HDD defective Recommended Recovery • Execute SP5846 050 (UCS Settings – Initialize all Directory Info.) to initialize all address book data. • Initialize the user information with SP5832 006 (HDD Formatting – User Information 1) and SP5832 007 (HDD Formatting – User Information 2) • Replace the HDDs. • Boot the machine from the SD card.

Code: 872
Description: HDD mail RX data error An HDD error was detected immediately after power on. The HDD may be defective or the machine was accidentally powered off while the HDD was being accessed.
Causes: • Reformat the HDD with SP5832-7 (Mail RX Data) • Replace the HDD

Code: 873
Description: HDD mail send data error An error was detected on the HDD immediately after the machine was turned on, or power was turned of while the machine used the HDD.
Causes: • Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD. • Replace the HDD.

Code: 874
Description: Delete All Error 1: HDD A data error was detected for the HDD/NVRAM after the "Delete All" option was used. Note: The source of this error is the Data Overwrite Security Unit running from an SD card.
Causes: • Turn the main switch off/on and try the operation again. • Install the Data Overwrite Security Unit again. For more, see section "MFP Options" in "Installation". • HDD defective.