Causes: -001 B Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine. 1. Install the correct SD card or the file of the expanded authentication module. 2. Install the DESS module. -002 B Version error The version of the expanded authentication module is not correct. 1. Install the correct file of the expanded authentication module.
Remedy:
Code: 650
Description: Communication error of the remote service modem (Cumin-M)
Causes: -001 D Authentication error The authentication for the Cumin-M fails at a dial up connection. 1. Check and set the correct user name (SP5816-156) and password (SP5816-157). -004 D Incorrect modem setting Dial up fails due to the incorrect modem setting. 1. Check and set the correct AT command (SP5819-160). -005 D Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. 1. Consult with the user's local telephone company. -011 D Incorrect network setting Both the NIC and Cumin-M are activated at the same time. 1. Disable the NIC with SP5985-1. -012 D Modem board error The modem board does not work properly even though the setting of the modem board is installed with a dial up connection. 1. Install the modem board. 2. Check and reset the modem board setting with SP5816. 3. Replace the modem board.
Remedy:
Code: 651
Description: Incorrect dial up connection
Causes: -001 C Program parameter error The unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection. • Software bug. -002 C Program execution error Same as SC651-001. • Software bug.
Remedy:
Code: 669
Description: EEPROM Communication Error When machine detects EEPROM communication error, it retries. After retrying and failing five times, an error condition is indicated -001 D Device ID error -002 D Channel error (Disconnect bus cable) -003 D Device Error (No ACK) -004 D Interrupted communication -005 D Communication time out -006 D Communication error while offline -007 D Buffer full -008 D Parameter error
Causes: • Garbled EEPROM ID data • Defective connection • No EEPROM • Abnormal noise
Remedy: 1. Replace the BICU. 2. Check the harness. 3. Replace the NVRAM.
Code: 670
Description: Engine startup error Just after the main power is turned on or the machine is recovering from auto off mode, the engine ready signal assertion fails. Just after the main power is turned on, the engine does not respond.
Causes: • Poor connection between the BICU and controller board • Defective BICU • Defective controller board
Remedy:
Code: 672
Description: Controller-to-operation panel communication error at startup After powering on the machine, communication between the controller and operation panel does not begin, or the communication is interrupted after a normal startup.
Causes: • Controller stalled • Controller board installed incorrectly • Defective controller board • Operation panel connector loose or defective • Poor connection of DIMM and optional boards on the controller board
Remedy: 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)".
Code: 685
Description: GJ Unit Communication Error -001 D Device ID error -002 D Channel error (Disconnect bus cable) -003 D Device Error (No ACK) -004 D Interrupted communication -005 D Communication time out -006 D Communication error while offline -007 D Buffer full -008 D Parameter error
Causes: • Garbled device ID data • Defective connection • No IDCHIP • Abnormal noise
Remedy: 1. Check the I2C circuit. 2. Replace the GJ unit. 3. Replace the GJ unit IDCHP
Code: 685
Description: SBU/IPU communication error While data is sent between the scanner and BICU board, a communication error has occurred.