• Code: 875
• Description: Delete All error 2: Data area
  An error is detected while the all data of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (B735).
• Causes: • The logical format for HDD fails.
• Remedy: 1. Turn the main switch off/on and try the operation again.

• Code: 876
• Description: Log Data Error
• Causes: -001 D Log Data Error 1 An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating. • Damaged log data file in the HDD 1. Initialize the HDD with SP5832-004. -002 D Log Data Error 2 Same as -001 • An encryption module not installed 1. Disable the log encryption setting. 2. Install the encryption module. -003 D Log Data Error 3 Same as -001 • Invalid encryption key log due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting. -004 D Log Data Error 4 Same as -001 • Unusual encryption function log due to the defective NVRAM data 1. Initialize the HDD with SP5832-004. -005 D Log Data Error 5 Same as -001 • Installed NVRAM or HDD, which is used in other machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 D Log Data Error 99 Same as -001 • Other than above causes 1. Ask your supervisor.
• Remedy:

• Code: 877
• Description: HDD Data Overwrite Security SD card error
  The all delete cannot be executed even though the Data Overwrite Security Unit (B735) is installed and activated.
• Causes: • Defective SD card (B735) • Not installed SD card (B735)
• Remedy: 1. Replace the NVRAM and then install the new SD card (B735). 2. Check and reinstall the SD card (B735).

• Code: 880
• Description: File Format Converter (MLB) error
  A request to get access to the MLB was not answered within the specified time.
• Causes: • MLB defective
• Remedy:

• Code: 900
• Description: Electronic total counter error
  The value of the total counter is out of the normal range.
• Causes: • Defective NVRAM
• Remedy:

• Code: 920
• Description: Printer error
  An application error that stops the machine operation is detected.
• Causes: • Defective software
• Remedy: 1. Unexpected hardware resource (e.g., memory shortage)

• Code: 921
• Description: Printer font error
  A necessary font is not found in the SD card when the printer application starts.
• Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
• Remedy: 1. Check that the SD card stores correct data.

• Code: 925
• Description: Net file error
  The management file for net files is corrupted; net files are not normally read. Netfiles: Jobs to be printed from the document server using a PC and the DeskTop- Binder software
• Causes: • Defective hard disk • Data corruption • Defective software
• Remedy: 1. When SC860 to 865 occurs with this SC at the same time: • The main cause is in SC860 to 865. Refer to those possible causes. 2. When only SC925 occurs: • Initialize the net file partition of the HDD (with SP5-832-11) after you ask the customer for permission. This also erases the transmitted and received fax documents. • If the above actions do not solve the problem, try to initialize all partitions of the HDD with SP5-832-1 after you ask the customer for permission. • Replace the HDD.