• Code: 865
• Description: HD access error
  An error other than SC863 and SC864 is detected while operating the HDD.
• Causes: • Defective HDD
• Remedy:

• Code: 866
• Description: SD card authentication error
  A digital license error of an SD card application is detected.
• Causes: • SD card data has corrupted.
• Remedy: 1. Store correct data in the SD card.

• Code: 867
• Description: SD card error An application SD card is removed from the boot slot while an application is activated.
• Causes: • An application SD card is ejected.
• Remedy:

• Code: 868
• Description: SD card access error
  (-13 to -3: File system error, other number: Device error) An error report is sent from the SD card reader.
• Causes: • SD card not inserted correctly • SD card defective • Controller board defective
• Remedy: 1. For a file system error, format the SD card on PC. 2. For a device error, turn the main switch off and on. 3. Remove and re-install the SD card. 4. Replace the SD card. 5. Replace the controller.

• Code: 870
• Description: Address book data error The address book in the hard disk is accessed. - An error is detected in the address book data; address book data is not read; or data is not written into the address book..
• Causes: • Data corruption • Defective hard disk • Defective controller software
• Remedy: 1. Replace the hard disk (the user codes and counters are recovered when the main switch is turned on if those data are stored in Smart Device Monitor for Admin).

• Code: 872
• Description: HDD received mail data error
  An error is detected in the received mail data partition of the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Initialize the HDD partition (SP5-832-007). 2. Replace the HDD.

• Code: 873
• Description: HDD sent mail data error
  An error is detected in the sent mail data partition of the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Initialize the HDD partition (SP5-832-008). 2. Replace the HDD.

• Code: 874
• Description: Delete All error 1: HDD
  An error is detected while the all data of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (B735).
• Causes: • Not installed Data Overwrite Security Unit (SD card) • Defective HDD
• Remedy: 1. Install the Data Overwrite Security Unit (B735). 2. Replace the HDD.