Causes: • Disconnected harness • Defective belt roller position sensor • Defective belt roller solenoid
Remedy: 1. Check the harness connection. 2. Replace the belt roller position sensor. 3. Replace the belt roller solenoid.
Code: 797
Description: NVRAM data error
Causes: • Defective NVRAM on the main board of the internal finisher
Remedy: 1. Check the harness connection. 2. Replace the main board.
Code: 798
Description: Front Fan error The machine detects the fan lock signal (ON) consecutively 200 ms.
Causes: • Front fan damaged • Disconnect or defective the harness • Front fan overload
Remedy: 1. Check or replace the harness. 2. Replace the front fan.
Code: 799
Description: Output tray motor error
Causes: • Output tray motor damaged • Output tray motor overload • Loose connection of the output tray motor • Defective output tray motor
Remedy: Replace the output tray unit.
Code: 816
Description: Energy saving I/O sub-system error The energy saving I/O sub-system detects an error.
Causes: • Controller board defective
Remedy: Replace the controller board.
Code: 817
Description: Monitor Error This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
Causes: • OS Flash ROM data defective; change the controller firmware • SD card data defective; use another SD card
Remedy:
Code: 819
Description: Fatal kernel erro Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel.
Causes: [0x5032] HAIC-P2 error [0x696e] init died [0x766d] vm_pageout: VM is full [554C] USB error • System program defective • Controller board defective • Optional board defective 1. Replace controller firmware
Remedy:
Code: 820
Description: Self-diagnostics error: CPU [XXXX]: Detailed error code
Causes: [0001] to [06FF] [0801] to [4005] CPU error During the self-diagnostic, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs. • System firmware problem • Defective controller 1. Turn the main switch off and on. 2. Reinstall the controller system firmware. 3. Replace the controller. When the problem cannot be fixed with the above procedure, the following information displayed on the screen needs to be fed back to a technical support center. • SC code • Detailed error code • Program address [0702] [0709] [070A] CPU/Memory Error • System firmware problem • Defective RAM-DIMM • Defective controller 1. Reinstall the controller system software. 2. Replace the RAM-DIMM. 3. Replace the controller.