• Code: 637-02
• Description: Tracking Information notification Error (Management server error) Tracking information was lost.
• Causes: Communication with tracking management server failed. • Network error • tracking management server error • Tracking SDK application error
• Remedy: Cycle the main power off and on.

• Code: 641-00
• Description: Communication Error between Engine and Controller Although frame is sent from controller, engine does not reply to it.
• Causes: • Controller Board soft error • BCU soft error • BCU and controller board connection error
• Remedy: • Cycle the main power off and on. • Check the connection between the BiCU and the controller board.

• Code: 650-01
• Description: Remote Service Modem Communication Error (Dialup authentication failure) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
• Causes: • SP settings invalid • Modem connector disconnected • Modem board disconnected • Wireless LAN card disconnected
• Remedy: Check the following SPs. • SP5-816-156 (Remote Service: Dial Up User Name) • SP5-816-157 (Remote Service: Dial Up Password)

• Code: 650-04
• Description: Remote Service Modem Communication Error (dialup failing because of incorrect modem configuration) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
• Causes: • SP settings invalid • Modem connector disconnected • Modem board disconnected • Wireless LAN card disconnected
• Remedy: Software bug.

• Code: 650-05
• Description: Remote Service Modem Communication Error (insufficient current or connection fault) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
• Causes: • SP settings invalid • Modem connector disconnected • Modem board disconnected • Wireless LAN card disconnected
• Remedy: The line is not supported and nothing can be done.

• Code: 650-13
• Description: Remote Service Modem Communication Error (RC Gate Type M was installed but modem is not present (detected during operation)) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because this error can be referred by using SP).
• Causes: • SP settings invalid • Modem connector disconnected • Modem board disconnected • Wireless LAN card disconnected
• Remedy: • If a modem board is not installed, install it. • Check again if the modem driver configurations (SP5-816-160, SP5-816-165 to 171, and SP5-816-165 to 171) are correct. • If the problem is not solved, replace the modem.

• Code: 650-14
• Description: Remote Service Modem Communication Error (RC Gate Type N was installed but modem is present or wired/wireless LAN is not working correctly) • An error related to communication (dialup connection, modem board etc.) using the RC Gate was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because this error can be referred by using SP).
• Causes: • SP settings invalid • Modem connector disconnected • Modem board disconnected • Wireless LAN card disconnected
• Remedy: • If a modem board is attached, remove it. • Check if wired/wireless LAN works.

• Code: 651-01
• Description: Illegal Remote Service Dial-up (Chat program parameter error) An unexpected error occurred when RC Gate Type M dialed up the NRS Center.
• Causes: Software bug
• Remedy: Logging only.