• Code: 868
• Description: SD card access error
• Causes: • SD card defective • SD controller defective Slot number is displayed on the sub code. Detail code is described in SMC print can confirm the details of the error. • -13 to -3: File system check error • Otherwise (no code, -2) : Device access error
• Remedy: SD card that starts an application 1. Turn the main power off and check the SD card insertion status. 2. If no problem is found, insert the SD card and turn the main power on. 3. If an error occurs, replace the SD card. 4. If the error persists even after replacing the SD card, replace the controller board. SD card for users 1. In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* In case of a device access error 1. Turn the main power off and check the SD card insertion status. 2. If no problem is found, insert the SD card and turn the main power on. 3. If an error occurs, use another SD card. 4. If the error persists even after replacing the SD card, replace the controller board.

• Code: 870
• Description: Address Book data error. When an error related to the Address Book is detected during startup or operation.
• Causes: • Software bug • Inconsistency of Address Book source location (machine/delivery server/ LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was replaced individually without formatting the Address Book) • Address Book storage device (SD/HDD) was temporarily removed or hardware configuration does not match the application configuration. • Address Book data corruption was detected.
• Remedy: Install the device that contains address book information properly, and turn the main power off/on. If SC occurs again, do the following steps. 1. After installing the HDD, or SD/USB ROM, execute SP5-846-046. 2. Wait more than 3 seconds, thenexecute SP5-832. 3. Cycle the main power off and on. Procedure after SC870 is cleared 1. If there is backup data in SD card or Web Image Monitor, restore the address book data. (To restore from SD card, enter the encryption password which is the same as when you enter to backup.)

• Code: 871-00
• Description: FCU error An error occurred when FCS detects FCU defective.
• Causes: • Time-out error • Abnormal Parameter
• Remedy: • Cycle the main power off and on. • Update the firmware if more recent firmware was released.

• Code: 872-00
• Description: HDD mail reception error An error was detected on the HDD immediately after the machine was turned on.
• Causes: • HDD defective • Power was turned off while the machine used the HDD.
• Remedy: • Format the HDD (SP5-832-007). • Replace the HDD. When you do the above, the following information will be initialized. • Partly received partial mail messages. • Already-read statuses of POP3-received messages (All messages on the mail server are handled as new messages).

• Code: 873-00
• Description: HDD mail reception error An error was detected on the HDD immediately after the machine was turned on.
• Causes: • HDD defective • Power was turned off while the machine used the HDD.
• Remedy: • Format the HDD (SP5-832-007). • Replace the HDD. When you do the above, the following information will be initialized. • Sender’s mail text • Default sender name/password (SMB/FTP/NCP) • Administrator mail address • Scanner delivery history

• Code: 874
• Description: Delete all error. An error occurred while data was being erased on HDD or NVRAM.
• Causes: • Error detected in HDD data delete program • Error detected in NVRAM data delete program • The “Delete All” option was not set
• Remedy: • Turn the main power switch off and back on, and then execute "Erase All Memory" under UP mode again. (However, if there is a defective sector or other problem with the hard disk, the error will persist even after trying the above.) • If the "Delete All" option is not installed when this error occurs, install the option.

• Code: 875-01
• Description: Delete all error (HDD erasure) (hddchack –i error). An error was detected before HDD/data erasure starts. (Failed to erase data/ failed to logically format HDD)
• Causes: • HDD logical formatting failed. • The modules failed to erase data.
• Remedy: Cycle the main power off and on.

• Code: 875-02
• Description: Delete all error (HDD erasure) (Data deletion failure) An error was detected before HDD/data erasure starts. (Failed to erase data/ failed to logically format HDD)
• Causes: • HDD logical formatting failed. • The modules failed to erase data.
• Remedy: Cycle the main power off and on.