• Code: 867
• Description: SD card error 2: SD card removed. The SD card in the boot slot when the machine was turned on was removed while the machine was on.
• Causes: • Insert the SD card • Turn the machine’s power off/on
• Remedy:

• Code: 868
• Description: SD card error 3: SD card access CTL An error occurred while an SD card was used.
• Causes: • SD card not inserted correctly • SD card defective • Controller board defective • To reformat the SC card, use SD Formatter Ver 1.1.
• Remedy:

• Code: 870
• Description: Address book data error
• Causes: Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective.
• Remedy: • Turn the machine power off/on. If this does not solve the problem, do the Procedure below. • HDD defective Procedure 1. Do SP5846-50 (UCS Settings – Initialize all Directory Info.) to reset all address book data. 2. After 3 sec. reset the user information with SP5832-6 (HDD Formatting– User Information). 3. Turn the main power switch off/on.

• Code: 872
• Description: HDD mail receive data error CTL An HDD error was detected immediately after power on, or the machine detected that the HDD was not operating correctly (data read or write) while receiving mail. The HDD may be defective or the machine was accidentally powered off while the HDD was being accessed.
• Causes: • Reformat the mail RX data on the HDD with SP5832-7 • Replace the HDD
• Remedy:

• Code: 873
• Description: HDD mail send data error CTL
• Causes: An error was detected on the HDD immediately after the machine was turned on, or power was turned of while the machine was using the HDD.
• Remedy: • Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD. • Replace the HDD.

• Code: 874
• Description: Delete All error 1: HDD
• Causes: A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit B735 running from the DOS SD card.
• Remedy: • Turn the main switch off/on, do the operation again. • Install the Data Overwrite Security Unit again. • HDD defective

• Code: 875
• Description: Delete All error 2: Data area
• Causes: An error occurred when the machine deleted data from the HDD. Note: The source of this error is the Data Overwrite Security Unit B735 running from the DOS SD card.
• Remedy: • Turn the main switch off/on and try the operation again.

• Code: 876
• Description: Log data errors
• Causes: 876-1 Log data error 1 An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating. • Initialize the HDD with SP5832-4 876-2 Log data error 2 HDD encryption unit not installed. • Install the HDD encryption unit. 876-3 Log data error 3 Invalid log encryption key due to defective NVRAM data. • Initialize the HDD with SP5832-4 • Request customer's system administrator to disable HDD encryption with the User Tool. 876-4 Log data error 4 Erratic HDD encryption due to defective NVRAM data. • Initialize HDD with SP5832-4 876-5 Log data error 5 • Re-install the previous NVRAM or HDD. • Initialize the HDD with SP5832-4. 876-99 Log data error 6 An error other than Log Data Errors 1 to 5 occurred. • Request assistance from your supervisor.
• Remedy: