Code :

Code: 650-14
Description: Remote Service Modem: Communication error CTL A modem communication error occurred at dialing or when the machine was turned on. This error is displayed only if @ Remote is operating.
Causes: The @Remote SP settings are not correct, or the telephone line, modem board, or wireless LAN card is not connected.
Remedy: • Incorrect SP settings • Disconnected telephone line • Disconnected modem board • Wireless LAN card not connected

Code: 651-01
Description: @Remote incorrect dial up connection CTL CHAT program parameter error.
Causes: • Caused by a software bug
Remedy: • No action required. These errors do not interfere with operation of the machine.

Code: 651-02
Description: @Remote incorrect dial up connection CTL CHAT program execution error
Causes: • Caused by a software bug
Remedy: • No action required. These errors do not interfere with operation of the machine.

Code: 652-00
Description: @Remote service ID2 mismatch error 1 CTL The ID2 in the individual certificate does not match the ID2 in the NVRAM on the controller board.
Causes: • The controller board in this machine has already been used in a machine in which RC Gate was installed. • The controller board NVRAM in this machine has already been used in a machine in which RC Gate was installed.
Remedy: If an error occurs at installation of the RC Gate: • Check that the individual certificate is correct for the NVRAM in the machine and that the ID2 is correct. • Reinstall the RC Gate after writing the common certificate. If an error occurs after installation of the RC Gate: • Clear the RC Gate data. • Check that the individual certificate is correct for the NVRAM in the machine and that the ID2 is correct. • Reinstall the RC Gate after writing the common certificate.

Code: 653-00
Description: @Remote service ID2 mismatch error 2 CTL The ID2 in the NVRAM on the controller board is incorrect.
Causes: • ID2 is not exactly 17 bytes. • ID2 includes text which cannot be printed. • ID2 is all filled by spaces. • ID2 is null.
Remedy: • Clear the RC Gate data. • Reinstall the RC Gate after writing the common certificate. • Replace NVRAM

Code: 669
Description: EEPROM error Retry of EEPROM communication fails three times after the machine has detected the EEPROM error.
Causes: • Caused by noise
Remedy: Turn the main power switch off and on.

Code: 670-00
Description: Engine start up error CTL The ready signal from the engine board was not detected.
Causes: Case 1 • No /ENGRDY signal asserted at power on, or when machine left low power mode. • No response from EC from engine within the specified time at power on. • No response from PC from engine within the specified time at power on. • No response from SC from engine within the specified time at power on (MFP module only). • Write to Rapi driver failed (no destination found at PCI). Case 2 • Unexpected error occurred after /ENGRDY signal asserted.
Remedy: • Check the connections between the controller and BCU • Replace the BCU for 100% failure • If occurrence of the error is sporadic, the firmware may need to be updated, or the controller board or PSU requires replacement

Code: 682
Description: Memory chip at TD sensor: Communication error Retry of memory chip communication fails three times after the machine has detected the memory chip communication error.
Causes: • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise
Remedy: • Replace the PCDU. • Replace the BCU.