Code :

Code: 724-71
Description: Finisher tray shift motor error (with the side tray installed) The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction
Remedy: • Check the connections and cables for the components mentioned above. • Check for blockages in shift motor mechanism. • Replace the shift tray HP sensor and/or shift motor • Replace the finisher main board.

Code: 724-81
Description: Finisher exit guide plate motor error
Causes: • Motor overload • Loose connection of the exit guide plate motor • Defective exit guide plate motor
Remedy: • Check the connections to the exit guide plate motor. • Replace the exit guide plate motor.

Code: 793
Description: Finisher gathering roller motor error
Causes: • Motor overload • Loose connection of the gathering roller motor • Defective gathering roller motor
Remedy: • Check the connections to the gathering roller motor. • Replace the gathering roller motor.

Code: 795
Description: Finisher shift roller motor error
Causes: • Motor overload • Loose connection of the shift roller motor • Defective shift roller motor
Remedy: • Check the connections to the shift roller motor. • Replace the shift roller motor.

Code: 796
Description: Finisher tray lift motor error
Causes: • Motor overload • Loose connection of the tray lift motor • Defective tray lift motor
Remedy: • Check the connections to the tray lift motor. • Replace the tray lift motor.

Code: 816
Description: Energy save I/O subsystem error
Causes: Low power I/O sub system detected an error. Normally, these are not fatal errors. • Low power I/O sub system error • Low power I/O sub system command board error (no response) • Error detected before STR shift processing
Remedy: • Cycle the machine off/on. • If cycling the machine off/on does not solve the problem, replace the controller board.

Code: 819-00
Description: Kernel Errors
Causes: Due to a controller error, a RAM overflow occurred during system processing, triggering one of the following messages on the operation panel.
Remedy: • Update the firmware • Replace BCU • Replace controller board

Code: 840-00
Description: EEPROM error 1: EEPROM access
Causes: • During the I/O processing, a read error occurred. The 3rd reading failure causes this SC code. • During the I/O processing, a write error occurred.
Remedy: • Defective EEPROM