Code :

Code: 683
Description: RFID: Unit check error The machine gets RFID communication error even the toner cartridges have not been installed in the machine.
Causes: Caused by noise
Remedy: Turn the main power switch off and on.

Code: 687
Description: Memory address command error The BCU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration.
Causes: • Loose connection • Defective controller • Defective BCU
Remedy: • Check if the controller is firmly connected to the BCU. • Replace the controller. • Replace the BCU.

Code: 690
Description: GAVD communication error • The I2C bus device ID is not identified during initialization. • A device-status error occurs during I2C bus communication. • The I2C bus communication is not established due to an error other than a buffer shortage.
Causes: • Loose connection • Defective BCU • Defective IPU
Remedy: • Turn the main switch off and on. • Check the cable connection. • Replace the IPU. • Replace the BCU board.

Code: 724-24
Description: Finisher exit guide plate motor error (with the side tray installed) After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
Causes: • Guide plate motor disconnected, defective • Guide plate motor overloaded due to obstruction • Guide plate position sensor disconnected, defective
Remedy: • Check the connections and cables for the components mentioned above. • Check for blockages in the guide plate motor mechanism. • Replace the guide plate position sensor and/or guide plate motor • Replace the finisher main board.

Code: 724-30
Description: Finisher jogger motor error The jogger fences move out of the home position but the HP sensor output does not change within the specified number of pulses. The 1st failure issues an original jam message, and the 2nd failure issues this SC code.
Causes: • Jogger HP sensor disconnected, defective • Jogger motor disconnected, defective • Jogger motor overloaded due to obstruction • Finisher main board and jogger motor
Remedy: • Check the connections and cables for the components mentioned above. • Check for blockages in the jogger motor mechanism. • Replace the jogger HP sensor and/or jogger motor. • Replace the finisher main board.

Code: 724-38
Description: Finisher pick-up solenoid error (with the side tray installed)
Causes: • Solenoid harness loose, broken • Solenoid obstructed • Solenoid defective
Remedy: • Check or replace the solenoid harness. • Replace the pick-up solenoid.

Code: 724-44
Description: Finisher corner stapler motor error The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. For internal finisher • The stapler motor does not switch off within the prescribed time after operating. • The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position. • The HP sensor of the staple unit detects the home position after the staple unit moves from its home position.
Causes: • Staple jam • Motor overload • Defective stapler motor
Remedy: • Check the connections and cables for the components mentioned above. • Replace the HP sensor and/or stapler motor • Replace the finisher main board.

Code: 724-70
Description: Finisher tray lift motor error (with the side tray installed)
Causes: • Motor overload • Loose connection of the tray lift motor • Defective tray lift motor
Remedy: • Check the connections to the tray lift motor. • Replace the tray lift motor.