Code :

Code: 821
Description: Self-diagnostics error: ASIC [XXXX]: Detailed error code
Causes: [0B00] ASIC error The write-&-verify check error has occurred in the ASIC. • Defective ASIC device 1. Replace the controller. [0B06] ASIC detection error The I/O ASIC for system control is not detected. • Defective ASIC • Defective North Bridge and PCI I/F 1. Replace the controller board. [0B10] SHM register error • The initialization of bus connection or read for SHM fails. • The register of SHM is different from specified value. • Defective connection bus • Defective SHM 1. Replace the controller board [0D05] Self-diagnosis error: ASIC The CPU checks if the ASIC timer works correctly compared with the CPU timer. If the ASIC timer does not function in the specified range, this SC code is displayed. • System firmware problem • Defective RAM-DIMM • Defective controller
Remedy: 1. Reinstall the controller system firmware. 2. Replace the RAM-DIMM. 3. Replace the controller board.

Code: 822
Description: Self-diagnostic error: HDD (Hard Disk Drive) [XXXX]: Detailed error code. [3003] Timeout error [3004] Command error - - When the main switch is turned on or starting the self-diagnostic, the HDD stays busy for the specified time or more.
Causes: • Loose connection • Defective HDD • Defective controller
Remedy: 1. Check that the HDD is correctly connected to the controller. 2. Replace the HDD. 3. Replace the controller.

Code: 823
Description: Self-diagnostic error: NIB [XXXX]: Detailed error code.
Causes: [6101] MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM. [6104] PHY IC error The PHY IC on the controller cannot be correctly recognized. [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. - 1. Replace the controller.
Remedy:

Code: 824
Description: [1401] Self-diagnosis error: Standard NVRAM The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective.
Causes: • Loose connection • Defective standard NVRAM • Defective controller
Remedy: 1. Check the standard NVRAM is firmly inserted into the socket. 2. Replace the NVRAM. 3. Replace the controller

Code: 826
Description: [15FF] Self-diagnostic Error: RTC/optional NVRAM The RTC device is not detected.
Causes: • RTC defective • NVRAM without RTC installed • Backup battery discharged
Remedy: 1. Replace the NVRAM with another NVRAM with an RTC device.

Code: 827
Description: Self-diagnostic error: Standard SDRAM DIMM
Causes: [0201] Verification error Error detected during a write/verify check for the standard RAM (SDRAM DIMM). • Loose connection • Defective SDRAM DIMM • Defective controller 1. Turn the main switch off and on. 2. Replace the SDRAM DIMM. 3. Replace the controller. [0202] Resident memory error The SPD values in all RAM DIMM are incorrect or unreadable. • Defective RAM DIMM • Defective SPD ROM on RAM DIMM • Defective 12C bus 1. Replace the RAM DIMM.
Remedy:

Code: 828
Description: Self-diagnostic error: ROM [XXXX]: Detailed error code
Causes: [0101] Check sum error 1 • The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is displayed. [0104] Check sum error 2 • All areas of the ROM DIMM are checked. If the check sum of all programs stored in the ROM DIMM is incorrect, this SC code is displayed. - - • Defective controller
Remedy: 1. Turn the main switch on and off. 2. Replace the controller.

Code: 829
Description: Self-diagnosis error: optional RAM [XXXX]: Detailed error code. [0401] Verification error (Slot 1) The data stored in the optional RAM in Slot 1 does not match the data when reading. [0402] Composition error (Slot 1) The result of checking the composition data of the optional RAM in Slot 1 on the controller is incorrect.
Causes: • Not specified RAM DIMM installed • Defective RAM DIMM
Remedy: 1. Turn the main switch off and on. 2. Replace the RAM DIMM. 3. Replace the controller board.