• Code: 874
• Description: Delete All error 1: HDD
  An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377).
• Causes: • Data Overwrite Security Unit (SD card) not installed • Defective HDD
• Remedy: 1. Install the Data Overwrite Security Unit (G874). 2. Replace the HDD.

• Code: 875
• Description: Delete All error 2: Data area
  An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377).
• Causes: • The logical format for the HDD fails.
• Remedy: Turn the main switch off/on and try the operation again

• Code: 876
• Description: Log Data Error
  An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -001 Log Data Error 1 • Damaged log data file in the HDD Initialize the HDD with SP5832-004. -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off). 2. Install the DESS module. -003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off). -004 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data Initialize the HDD with SP5832-004. -005 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 Log Data Error 99 • Other than the above causes Ask your supervisor.
• Remedy:

• Code: 877
• Description: HDD Data Overwrite Security SD card error
  The 'all delete' function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated.
• Causes: • Defective SD card (D377) • SD card (D377) not installed
• Remedy: 1. Replace the NVRAM and then install the new SD card (G874). 2. Check and reinstall the SD card (G874).

• Code: 900
• Description: Electric counter error
  Abnormal data in the counters.
• Causes: • Defective NVRAM • Defective controller
• Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller.

• Code: 920
• Description: Printer application error
  An error is detected in the printer application program.
• Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
• Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Insufficient memory

• Code: 921
• Description: Printer font error
  A necessary font is not found in the SD card.
• Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
• Remedy: Check that the SD card has the correct data.

• Code: 990
• Description: Software performance error
  The software makes an unexpected operation.
• Causes: • Defective software • Defective controller • Software error
• Remedy: 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware.