Description: Finisher communication error While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. And when the IOB does not receive an OK signal even after sending the command 3 times, the IOB resends the command.
Causes: • Cable problems • IOB problems • EGB problems • PSU problems in the machine • Main board problems in the peripherals
Remedy: 1. Check if the cables of peripherals are correctly connected. 2. Replace the PSU if no power is supplied to peripherals. 3. Replace the IOB or main board of peripherals. 4. Replace the EGB.
Code: 622
Description: Paper tray unit communication error While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs. • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on. • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. And when the IOB does not receive an OK signal even after sending the command 3 times, the IOB resends the command.
Causes: • Cable problems • IOB problems • EGB problems • PSU problems in the machine • Main board problems in the peripherals
Remedy: 1. Check if the cables of peripherals are correctly connected. 2. Replace the PSU if no power is supplied to peripherals. 3. Replace the IOB or main board of peripherals. 4. Replace the EGB.
Code: 623
Description: Optional paper feed unit communication error In the case of installing two optional paper feed units (G832 + B800, G832 + B801, or G832 + G832): • The upper unit cannot communicate with the lower unit after the upper unit has detected the lower unit. • The upper unit detects an error signal from the lower unit after the upper unit has detected the lower unit.
Causes: • Disconnected connector
Remedy: Check and/ or connect the connector.
Code: 669
Description: EEPROM error Retry of EEPROM communication fails three times after the machine has detected the EEPROM error
Causes: • Caused by noise
Remedy: Turn the main power switch off and on.
Code: 670
Description: No response from controller at power on When the main power is turned on or the machine starts warming up from energysaving mode, the controller does not receive a command signal from the controller
Remedy: 1. Check the connection between the EGB and controller. 2. Replace the controller. 3. Replace the EGB.
Code: 681
Description: RFID: Communication error • Communication error occurs when the RFID starts to communicate with the RFID receptor. • Retry of RFID communication fails three times after the machine has detected the RFID communication error.
Causes: • Defective RFID reader and writer • Disconnected ASAP I/F • No memory chip on the toner cartridge • Noise
Remedy: 1. Replace the RFID controller board. 2. Replace the toner cartridge.
Code: 682
Description: Memory chip at TD sensor: Communication error Retry of memory chip communication fails three times after the machine has detected the memory chip communication error.
Causes: • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise
Remedy: Replace the PCU.
Code: 683
Description: RFID: Unit check error The machine gets RFID communication error even the toner cartridges have not been installed in the machine