Code :

Code: M1-3122
Display: Tray 1 cassette is pulled out. Insert it properly.
Description: Tray 1 is pulled out or the auto size sensor connector is not connected or broken.
Remedy: 1) Remove and insert Tray1 correctly. 2) If Tray1 is not locked or pulled out without holding the locking lever, remove Tray1. 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board(JC92-02452A).

Code: M1-3222
Display: Tray 2 cassette is pulled out. Insert it properly.
Description: Tray 2 is pulled out or the auto size sensor connector is not connected or broken.
Remedy: 1) Remove and insert Tray2 correctly. 2) If Tray2 is not locked or pulled out without holding the locking lever, remove Tray2. 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board(JC92-02452A).

Code: M1-4111
Display: Input System Failure #M1-4111 : Pull Tray 1 out and insert it.
Description: The paper is not fed from tray1.
Remedy: 1) Remove tray1 and re-install it. 2) If the problem persists, turn the machine off then on. 3) Enter SVC mode. Execute pickup motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0370) 4) If the pick up motor operation is abnormal, turn the machine off. 5) Remove the rear cover. 6) Check if the connection between pickup drive unit1 and main board is secure. 7) If the connection is OK, replace the pickup drive unit(JC93-00442A). 8) If the problem persists, check the pickup unit1. a) Check if the photo sensor in the pickup unit1 is defective. b) If the sensor(0604-001393) is defective, replace it.

Code: M1-4211
Display: Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
Description: The paper is not fed from tray2.
Remedy: 1) Remove tray2 and re-install it. 2) If the problem persists, turn the machine off then on. 3) Enter SVC mode. Execute pickup motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0380) 4) If the pick up motor operation is abnormal, turn the machine off. 5) Remove the rear cover. 6) Check if the connection between pickup drive unit2 and main board is secure. 7) If the connection is OK, replace the pickup drive unit(JC93-00442A). 8) If the problem persists, check the pickup unit2. a) Check if the photo sensor in the pickup unit2 is defective. b) If the sensor(0604-001393) is defective, replace it.

Code: M1-5111, M1-5112
Display: Paper is low in Tray 1. Load paper. Paper is empty in Tray 1. Load paper.
Description: Paper in the tray1 is less than 10%. / The photo sensor is defective.
Remedy: 1) Remove tray 1. Load paper in the tray. And insert tray 1. 2) If paper is loaded but error message has not disappeared, check the following: a) Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit1. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it(0604-001393). e) If the actuator is defective, replace it(JC66-03199A).

Code: M1-5211, M1-5212
Display: Paper is low in Tray 2. Load paper. Paper is empty in Tray 2. Load paper.
Description: Paper in the tray is less than 10% of specification. / The photo sensor is defective.
Remedy: 1) Remove tray 2. Load paper in the tray, and insert the tray 2. 2) If paper is loaded but error message has not disappeared, check the following : a) Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit2. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it(0604-001393). e) If the actuator is defective, replace it(JC66-03199A).

Code: M1-5612
Display: Paper is empty in MP Tray. Load paper.
Description: Paper in the MP tray is less than 10%. / The photo sensor is defective.
Remedy: 1) Load the paper in the MP tray. 2) If paper is loaded but error message has not disappeared, check the following : a) If the photo sensor is contaminated, clean it. b) If the photo sensor is defective, replace it(0604-001393). c) If the actuator is defective, replace it(JC66-03217A).

Code: M2-1124, M2-1125
Display: Paper jam inside of machine.
Description: Paper jam has occurred inside the machine. (Feed drive unit is defective / Feed 1 sensor is defective.)
Remedy: • M2-1124 : The leading edge of the paper has not reached the feed 1 sensor within the specified time. • M2-1125 : The paper has not left from the feed 1 sensor within the specified time. 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute feed motor test. If the motor operation is normal, go to step d). b) Remove the rear cover. Check if the feed motor cable is connected correctly. c) If the connection is OK, replace the feed drive unit(JC93-00444A). d) If the feed motor operation is normal, check the feed 1 sensor. e) If the sensor operation is abnormal, check the harness. f) If the connection is OK, replace the feed sensor(0604-001381).