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Code :
  • Code: S1-5521
  • Display: FDI device is not installed. Install the device.
  • Description: The machine can’t detect the FDI device.
  • Remedy: 1) Install the FDI device. 2) If the FDI device is already installed, update the firmware for main board. 3) Remove the rear cover. 4) Check the connection between FDI device and main board. 5) If the FDI device(CLX-KIT10F) is defective, replace it.. 6) If the problem persistss, replace the main board(JC92-02429A).
  • Code: S2-3114
  • Display: Engine System Failure #S2-3114: Turn off then on.
  • Description: ACR error has occurred.
  • Remedy: 1) Execute “ACR calibration” manually. (Machine Setup > General Settings > Image Management > Auto Color Registration) 2) Clean the ACR sensor. 3) If the problem persistss, replace the main board(JC92-02429A).
  • Code: S2-4210
  • Display: Front door is open. Close it.
  • Description: Front cover or Side cover is opened.
  • Remedy: 1) Close the front cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.
  • Code: S2-4410
  • Display: Right door is open. Close it.
  • Description: Front cover or Side cover is opened.
  • Remedy: 1) Close the side cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.
  • Code: S3-3111, S3-3211
  • Display: Scan System Failure #S3-3111: Turn off then on. Scan System Failure #S3-3211: Turn off then on.
  • Description: DADF is not connected or communication error occurs with CIP6 board.
  • Remedy: 1) Turn the machine off then on. If the problem persists, check the following: 2) Turn the machine off again. 3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly. 4) Remove the DADF rear cover. Check if the connector on DADF board is connected correctly. 5) If the connection is OK, replace the DADF board(JC92-02446A).
  • Code: S3-3121
  • Display: Scanner is locked.
  • Description: Scanner module does not move.
  • Remedy: 1) Turn off the machine then on. Check if the scanner module works normally. 2) If the initial operation does not occurred normally, turn the machine off. 3) Remove the scan glass. 4) Check if the home position sensor cable is connected correctly. 5) Remove the scan rear cover. Check if all cables on scan joint board are connected correctly. 6) If the connection is OK, replace the scan joint board(JC92-02447A).
  • Code: S5-3111
  • Display: UI System Failure #S5-3111:Turn off then on.
  • Description: Communication error between main board and OPE board has occurred.
  • Remedy: 1) Remove the rear cover. 2) Check if the OPE cable is connected to the main board correctly. 3) Remove and disassemble the OPE Unit. 4) Check if the OPE cable is connected to the OPE board correctly. 5) If the connection is OK, replace the main board(JC92-02429A).
  • Code: S6-3122
  • Display: Network cable is disconnected. Check it.
  • Description: Network cable is disconnected.
  • Remedy: 1) Check if the green LED of the network port is on. 2) If not, unplug and reconnect the network cable. 3) If the problem persists, replace the main board(JC92-02429A).
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