Các lỗi thường gặp

Code :
  • Code: 17
  • Display: Jam top of duplex
  • Description: Paper has jammed during duplex printing.
  • Remedy: 1. Remove the duplex unit and remove the jammed paper. 2. Open the rear door and remove the jammed paper. 3. Check the duplex jam1 sensor on EDC mode.
  • Code: 18
  • Display: Junk Fax Error Junk Fax Job Cancelled
  • Description: The machine has received a fax from which is registered as a junk fax.
  • Remedy: The received fax data will be deleted.Reconfirm junk fax setup.
  • Code: 19
  • Display: Line Busy The line is already engaged. Try later
  • Description: The receiving fax machine did not answer or the line is already engaged.
  • Remedy: Try again after a few minutes.
  • Code: 20
  • Display: Line Error The Fax Line has a problem. Try again
  • Description: Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line.
  • Remedy: Try again. If the problem persists, wait an hour or so for the line to clear again. Or, turn the ECM mode on
  • Code: 21
  • Display: Mail Size Error Mail exceeds than server support
  • Description: The mail size is larger than the supported size by SMTP server.
  • Remedy: Divide your mail or reduce the resolution.
  • Code: 22
  • Display: Mail Size Error One Page is Too Large
  • Description: Single page data exceeds the configured mail size.
  • Remedy: Reduce the resolution and try again.
  • Code: 23
  • Display: Memory Full Fax memory is full. Print or remove received fax job
  • Description: The memory is full.
  • Remedy: Print or remove the received fax data in the memory.
  • Code: 24
  • Display: Network problem Communication problem occurred with network board
  • Description: Communication problem occurred with network board.
  • Remedy: Replace the PBA-MAIN.
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