Description: Paper has jammed during duplex printing.
Remedy: 1. Remove the duplex unit and remove the jammed paper. 2. Open the rear door and remove the jammed paper. 3. Check the duplex jam1 sensor on EDC mode.
Code: 18
Display: Junk Fax Error Junk Fax Job Cancelled
Description: The machine has received a fax from which is registered as a junk fax.
Remedy: The received fax data will be deleted.Reconfirm junk fax setup.
Code: 19
Display: Line Busy The line is already engaged. Try later
Description: The receiving fax machine did not answer or the line is already engaged.
Remedy: Try again after a few minutes.
Code: 20
Display: Line Error The Fax Line has a problem. Try again
Description: Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line.
Remedy: Try again. If the problem persists, wait an hour or so for the line to clear again. Or, turn the ECM mode on
Code: 21
Display: Mail Size Error Mail exceeds than server support
Description: The mail size is larger than the supported size by SMTP server.
Remedy: Divide your mail or reduce the resolution.
Code: 22
Display: Mail Size Error One Page is Too Large
Description: Single page data exceeds the configured mail size.
Remedy: Reduce the resolution and try again.
Code: 23
Display: Memory Full Fax memory is full. Print or remove received fax job
Description: The memory is full.
Remedy: Print or remove the received fax data in the memory.
Code: 24
Display: Network problem Communication problem occurred with network board
Description: Communication problem occurred with network board.