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Code :

Code: 10-001
Display: Memory Failure Error: #10-001 Turn off then on
Description: At system booting, memory is not read.
Remedy: Enter the Tech mode. Check the Dram Test. If the memory is defective, replace it.

Code: 10-004
Display: System error Error: #10-004 Turn off then on
Description: Communication problem occurred.
Remedy: 1. Check the harness connecting OPE PBA and PBA-MAIN. 2. Replace the OPE PBA. 3. Replace the PBA-MAIN.

Code: 11
Display: File Format is Not Supported.
Description: The selected file format is not supported.
Remedy: Use the correct file format

Code: 12
Display: Group Not Available
Description: You have tried to select a group location number where only a single location number can be used, such as when adding locations for a multiple send operation.
Remedy: Use a speed dial number or dial number manually using the number keypad.

Code: 13
Display: IP Conflict This IP address conflicts with that of other system
Description: The IP address is used elsewhere.
Remedy: Check the IP address or obtain a new IP address.

Code: 14
Display: Jam bottom of duplex
Description: Paper has jammed during duplex printing.
Remedy: 1. Remove the duplex unit and remove the jammed paper. 2. Open the rear door and remove the jammed paper. 3. Check the duplex jam1 sensor on EDC mode.

Code: 15
Display: Jam in exit area
Description: Paper has jammed in exit area.
Remedy: 1. Remove the jammed paper from output tray. If you don't see the jammed paper, open the rear door and remove the jammed paper. 2. Check the exit sensor. If it is defective, replace it.

Code: 16
Display: Jam inside machine
Description: Paper has jammed inside the machine.
Remedy: 1. Open the front door and remove the toner cartridge. Remove the jammed paper. 2. If the paper is removed but message is displayed, check the Regi.sensor on EDC mode. If it is defective replace it. 3. Check the exit sensor. If it is defective, replace it.

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