Description: Communication disability with option unit detected by engine.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Code: 187
Display: Service Call 187: Error
Description: Communication with control panel disabled.
Causes: Is cable properly connected to control panel?
Code: 310
Display: Close cover 310: Top cover open
Description: Printer engine cover open.
Causes: 1) Check if top cover is open. 2) Check if cover switch is proper.
Code: 320
Display: Reset fuser 320: Fuser error
Description: Same unit not detected upon power ON or opening cover.
Causes: 1) Is error message displayed? 2) Is fuser unit set properly? 3) Does error reoccur?
Code: 321
Display: Turn power OFF and wait 321: MOTOR OVERHEAT
Description: Printer cannot be used temporarily due to motor overheat.
Causes:
Code: 323
Display: Open/close cover 323: Paper thickness error
Description: Sensor output out of range with no media. (Only for Factory Mode)
Causes: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON.
Code: 324
Display: Open/close cover 324: Paper thickness error
Description: Sensor output gap out of range with no media. (Only for Factory Mode)
Causes: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON.
Code: 325
Display: Open/close cover 325: Paper thickness error
Description: Media detect value out of range.
Causes: 1) Is different media type mixed in? 2) Is media being double fed?