Description: Polygonal motor abnormality: The polygonal motor is not rotating normally.
Remedy: Check item: Laser optical unit • Connector check (CN24) • Harness check MAIN board • Board check • Connector check (CN24) • Harness check Parts to be replaced: Laser optical unit MAIN board
Remedy: (1) Check if the connector CN31 on the MAIN board or the connector of the temperature/humidity sensor is disconnected. (2) Check if the harness between the MAIN board and the temperature/humidity sensor is disconnected. (3) Replace the temperature/humidity sensor. (4) Replace the MAIN board.
Code: CE9
Description: Drum thermistor abnormality
Remedy: (1) Check if there is any abnormality on the connector between the equipment and the process unit. (2) Check if the harness between the MAIN board and the connector of the process unit is disconnected. (3) Check if the harness inside of the process unit and the harness of the drum thermistor are disconnected. (4) Check if the connector CN23 on the MAIN board, or the connector of the drum thermistor is disconnected. (5) Replace the drum thermistor. (6) Replace the MAIN board.
Code: E01
Description: Paper exit jam Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check Registration roller clutch • Connector check (CN26-B, J525, and J530) • Harness check MAIN board • Board check • Connector check (CN17, CN26-B) • Harness check Paper alignment Check if the aligning amount is appropriate. An [E01] error occurs both when the amount is too large and too small. Parts to be replaced: Exit sensor Registration roller clutch Registration roller Replace it if it is worn out. MAIN board
Code: E02
Description: Paper exit jam Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check Registration roller clutch • Connector check (CN26-B, J525, and J530) • Harness check MAIN board • Board check • Connector check (CN17, CN26-B) • Harness check Paper alignment Check if the aligning amount is appropriate. An [E01] error occurs both when the amount is too large and too small. Parts to be replaced: Exit sensor Registration roller clutch Registration roller Replace it if it is worn out. MAIN board
Code: E03
Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON
Remedy: Check item: Side cover Remove the paper if there is any paper on the transport path. Registration sensor • Sensor check • Connector check (CN26-B, J525, and J530) • Harness check Exit sensor • Sensor check • Connector check (CN17, J510, and J511) • Harness check MAIN board • Board check • Connector check (CN26-B, CN17) • Harness check Parts to be replaced: Registration sensor Exit sensor MAIN board
Code: E09
Description: Jam at the registration area due to registration timeout error