• Code: E340
• Description: PFP lower drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
• Remedy: Open the jam access cover. Is there paper in front of the upper drawer feed sensor? → YES → Remove the paper. NO Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H]) ↓→ NO → 1) Check if the connector of the upper drawer feed sensor is disconnected. 2) Check if the connector CN338 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the upper drawer feed sensor. 6) Replace the LGC board. YES Are the lower transport clutches (high/low speed) working? (Perform the output check: 03-203, 205) ↓→ NO → 1) Check if the connectors of the lower transport clutches (high/low speed) are disconnected. 2) Check if the connector CN341 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the lower transport clutches (high/low speed). 6) Replace the LGC board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out.

• Code: E350
• Description: PFP lower drawer transport jam (Paper not reaching the 2nd drawer feed sensor): The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor.
• Remedy: Open the side cover. Is there paper in front of the lower drawer feed sensor? → YES → Remove the paper. NO Is the lower drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[G]) ↓→ NO → 1) Check if the connector of the lower drawer feed sensor is disconnected. 2) Check if the connector CN338 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the lower drawer feed sensor. 6) Replace the LGC board. YES Are the lower transport clutches working? (Perform the output check: 03-203, 205) ↓→ NO → 1) Check if the connectors of the lower transport clutches (high/low speed) are disconnected. 2) Check if the connector CN341 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the lower transport clutches (high/low speed). 6) Replace the LGC board. YES When the paper fed from the PFP: Is the PFP transport clutch working? (Perform the output check: 03-225) ↓→ NO → 1) Check if the connector of the PFP transport clutch is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN344 on the LGC board is disconnected. 4) Check if the connector pins are disconnected or the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6) Replace the PFP transport clutch. 7) Replace the PFP board. 8) Replace the LGC board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out.

• Code: E360
• Description: PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.
• Remedy: Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? → YES → Remove the paper. NO Is the PFP upper feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D]) ↓→ NO → 1) Check if the connector of the PFP upper drawer feed sensor is disconnected. 2) Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3) Check if the connector CN344 on the LGC board is disconnected. 4) Check if the connector pins are disconnected or the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6) Replace the PFP upper drawer feed sensor. 7) Replace the PFP board. 8) Replace the LGC board. YES Is the PFP transport clutch working? (Perform the output check: 03-225) ↓→ NO → 1) Check if the connector of the PFP transport clutch is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN344 on the LGC board is disconnected. 4) Check if the connector pins are disconnected or the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6) Replace the PFP transport clutch. 7) Replace the PFP board. 8) Replace the LGC board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the PFP transport roller. Replace it if it is worn out.

• Code: E400
• Description: Jam access cover open jam: The jam access cover has opened during printing.
• Remedy: Is the jam access cover open? → YES → Remove paper if there is any, then shut the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check: 03-[FAX] ON/[1]/[H]) ↓→ NO → 1) Check if the connector for 24V power supply is disconnected. 2) Check if the connector CN335 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the LGC board. YES Replace the LGC board.

• Code: E410
• Description: Front cover open jam: The front cover has opened during printing.
• Remedy: Is the front cover open? → YES → Shut the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check: 03-[FAX] ON/[1]/[H]) ↓→ NO → 1) Check if the connector for 24V power supply is disconnected. 2) Check if the connector CN335 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the LGC board. YES Is the front cover opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[7]/[F]) ↓→ NO → 1) Check if the connector of the front cover opening/closing switch is disconnected. 2) Check if the connector CN338 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the front cover opening/closing switch. 6) Replace the LGC board. YES Replace the LGC board.

• Code: E420
• Description: PFP side cover open jam: The PFP side cover has opened during printing.
• Remedy: Is the PFP side cover open? → YES → Remove the paper if there is any, then shut the cover. NO Is the PFP side cover opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[2]/[F]) ↓→ NO → 1) Check if the connector of the PFP side cover opening/closing switch is disconnected. 2) Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3) Check if the connector CN344 on the LGC board is disconnected. 4) Check if the connector pins are disconnected or the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 6) Replace the PFP side cover opening/closing switch. 7) Replace the PFP board. 8) Replace the LGC board. YES 1) Replace the PFP board. 2) Replace the LGC board

• Code: E430
• Description: ADU open jam: The ADU has opened during printing.
• Remedy: Is the ADU open? → YES → Remove the paper if there is any, then shut the ADU. NO Is the ADU opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[8]/[F]) ↓→ NO → 1) Check if the connector of the ADU opening/closing switch is disconnected. 2) Check if either of the connectors CN211 or CN217 on the ADU board is disconnected. 3) Check if the connector CN340 on the LGC board is disconnected. 4) Check if the connector pins are disconnected or the harnesses are open circuited. 5) Check if the conductor patterns on the ADU board and LGC board are short circuited or open circuited. 6) Replace the ADU opening/closing switch. 7) Replace the ADU board. 8) Replace the LGC board. YES 1) Replace the ADU board. 2) Replace the LGC board.

• Code: E440
• Description: Side cover open jam: The side cover has opened during printing.
• Remedy: Is the side cover open? → YES → Remove the paper if there is any, then shut the cover. NO Is the side door switch working? (Perform the input check: 03-[FAX]OFF/[7]/[E]) ↓→ NO → 1) Check if the connector of the side door switch is disconnected. 2) Check if the connector CN338 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the side door switch. 6) Replace the LGC board. YES Replace the LGC board.