• Code: CF50
• Description: Color auto-toner sensor abnormality: The connection of the color auto-toner sensor cannot be detected at the initialization, or the output value of color auto-toner sensor when the revolver starts rotating for initialization is out of a specified range.
• Remedy: Are the connector of color auto-toner sensor, joint connector and connector CN356 on the LGC board connected normally? ↓→ NO → 1) Reconnect the connectors. 2) Correct or replace if the connector pins are disconnected or harnesses are open circuited. YES Are the color auto-toner sensor and reference plate stained? → YES → Clean them. NO Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/175) ↓→ NO → 1) Check if the connectors or joint connectors of the color auto-toner sensor shutter solenoid and color auto-toner sensor are disconnected. 2) Check if the connector CN332 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the color auto-toner sensor shutter solenoid. 6) Replace the LGC board. YES Is the color auto-toner sensor shutter closing position correct? (Perform the output check: 03-125/175) ↓→ NO → Adjust the install position of solenoid so that the gap between the sensor holder and stopper will be 1.0 mm when closing the shutter. YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. 3) Replace the reference plate and perform “Initialization of color auto-toner sensor light amount correction target value (05-207)”. 4) Replace the color auto-toner sensor and perform “Enforced correction of color auto-toner sensor light amount (05-208)”.

• Code: E010
• Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
• Remedy: Open the jam access cover. Is there any paper on the transport path? ↓→ YES → 1) Remove the paper. 2) Check if the intermediate guide is installed properly. (Ch.4.4 *c10) NO Is the paper clinging to the transfer belt entering under the receiving tray? → YES → Remove the paper. NO Is the intermediate guide installed properly? (Ch.4.4 *c10) → NO → Install the intermediate guide correctly. YES Is there any paper jammed in the fuser unit? ↓→ YES → 1) Remove the paper. 2) Check if there is any abnormality on the paper transport path. NO Is the exit sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[H]) ↓→ NO → 1) Check if the connector of the exit sensor is disconnected. 2) Check if the connector CN334 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the exit sensor. 6) Replace the LGC board. YES Is the registration clutch working? (Perform the output check: 03-108/158) ↓→ NO → 1) Check if the connector of the registration clutch is disconnected. 2) Check if the connector CN339 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the registration clutch. 6) Replace the LGC board. YES Check the registration roller. Replace it if it is worn out.

• Code: E020
• Description: Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
• Remedy: Open the jam access cover. Is there any paper on the transport path? → YES → Remove the paper. NO Is the exit sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[H]) ↓→ NO → 1) Check if the connector of the exit sensor is disconnected. 2) Check if the connector CN334 on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the exit sensor. 6) Replace the LGC board. YES Check the exit roller. Replace it if it is worn out.

• Code: E030
• Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.
• Remedy: Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? (Refer to the following table) → YES → Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check: Refer to the following table.) ↓→ NO → 1) Check if the connector of the sensor is disconnected. 2) Check if any of the connectors on the LGC board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the LGC board is short circuited or open circuited. 5) Replace the sensor. 6) Replace the LGC board. NO Replace the LGC board.
  Registration area Jam access cover Registration sensor 03-[FAX]ON/[9]/[E] Upper drawer feed sensor 03-[FAX]ON/[3]/[H] Exit area Fuser cover Exit sensor 03-[FAX]OFF/[7]/[H] ADU ADU ADU entrance sensor 03-[FAX]OFF/[8]/[H] ADU exit sensor 03-[FAX]OFF/[8]/[G] Feeding area (equipment) Side cover Lower drawer feed sensor 03-[FAX]ON/[3]/[G] Bypass unit Bypass unit Bypass feed sensor 03-[FAX]ON/[9]/[D] LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D] PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[0]/[C] Bridge unit transport sensor-2 03-[FAX]ON/[0]/[A]

• Code: E061
• Description: Incorrect paper size setting for 1st drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E062
• Description: Incorrect paper size setting for 2nd drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E063
• Description: Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.

• Code: E064
• Description: Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment.
• Remedy: If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON.