• Code: 016-720
• Description: PDL Error Error relating to Printer Command Language (PCL) has occurred.
• Causes: • Image Processor Board, PL8.1.9
• Remedy: 1 Check the print job. 1. Print a small print job (like a Windows test print). 2. Does the error still occur? Go to step 2. Complete. 2 Reseat plugs and jacks on the Image Processor Board. Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 016-737
• Description: Flash Memory Errors • Chain Link 016-737: Format Error
• Causes: • Image Processor Board, PL8.1.9
• Remedy: 1 Check the download file Was the correct file downloaded? Go to step 2. Re-download the correct file. 2 Check the connection between PC and printer Are the PC and the printer correctly connected by USB or LAN? Go to step 4. Go to step 3. 3 Disconnect and reconnect the USB or network cable. Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 4 Reseat plugs and jacks on the Image Processor Board (refer to the procedure on page 8-60). Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 5 Re-download the correct file from the Xerox web site. Does the error still occur when the power is turned OFF and ON? Replace the Image Processor Board. Complete

• Code: 016-738, 016-739, 016-740
• Description: MPC Error Multi-Protocol Network Card error occurs. • 016-738: MPC Error (Download Initial Error) • 016-739: MPC Error (Reseat MPC) • 016-740: MPC Communication Error
• Causes: • Multi-Protocol Network Card (Option), PL8.1.11 • Image Processor Board, PL8.1.9
• Remedy: 1 Check the Multi-Protocol Network Card (MPC) for correct installation. Is the MPC correctly installed? Go to step 2. Reseat the MPC. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 Replace the Multi-Protocol Network Card. Replace the Image Processor Board. Complete.

• Code: 016-742 ... 016-745
• Description: Flash Memory Errors • Chain Link 016-742: Invalid ID • Chain Link 016-743: Range Chk Error • Chain Link 016-744: Check Sum Error • Chain Link 016-745: Header Error
• Causes: • Image Processor Board, PL8.1.9
• Remedy: 1 Check the download file Was the correct file downloaded? Go to step 2. Re-download the correct file. 2 Check the connection between PC and printer Are the PC and the printer correctly connected by USB or LAN? Go to step 4. Go to step 3. 3 Disconnect and reconnect the USB or network cable. Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 4 Reseat plugs and jacks on the Image Processor Board (refer to the procedure on page 8-60). Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 5 Re-download the correct file from the Xerox web site. Does the error still occur when the power is turned OFF and ON? Replace the Image Processor Board. Complete

• Code: 016-799
• Description: Invalid Job Error occurs when the configuration of the printer does not match the printer driver.
• Causes: • Image Processor Board, PL8.1.9
• Remedy: 1 Check the paper size. Does the paper meet the specifications? Go to step 2. Replace the paper. 2 Check the paper size setup on the Control Panel: Menu > Tray Settings > Paper Size. Go to step 4. Go to step 3. 3 Set the paper size in the Control Panel to match the paper in the tray. Does the error still occur? Replace the Image Processor Board. Complete. 4 Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 018-310 ... 018-317
• Description: MPC Error Multi-Protocol Network Card error occurs. • 018-310: MPC Error (NIC Controller Communication) • 018-311: MPC Error (NIC Flash ROM Boot Module Checksum Error) • 018-312: MPC Error (......) • 018-313: MPC Error (NIC Flash ROM Application Module Checksum Error) • 018-314: MPC Error (NIC MAC Address Checksum Error) • 018-315: MPC Error (NIC Ethernet BIST Parity/RAM R/W Error) • 018-316: MPC Error (NIC Internal Loopback Error) • 018-317: MPC Error (NIC Fatal Error)
• Causes: • Multi-Protocol Network Card (Option), PL8.1.11 • Image Processor Board, PL8.1.9
• Remedy: 1 Check the Multi-Protocol Network Card (MPC) for correct installation. Is the MPC correctly installed? Go to step 2. Reseat the MPC. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 Replace the Multi-Protocol Network Card. Replace the Image Processor Board. Complete.

• Code: 018-319
• Description: Network/FontROM/MACaddress/RAM/Controller/NVRAM/ASIC Error Failure occurred on the Image Processor Board. (Onboard Network OS error)
• Causes: • Image Processor Board, PL8.1.9
• Remedy: 1 Check the Image Processor Board for correct installation. Is the Image Processor Board correctly installed? Go to step 2. Reseat plugs and jacks on the Image Processor Board. Go to step 2. 2 Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 024-340
• Description: MCU Firmware Error The MCU Board detected a firmware error.
• Causes: • MCU Board, PL8.2.13 • HVPS, PL5.1.17
• Remedy: 1 Check the firmware version Is the firmware the latest version? Go to step 2. Upgrade the firmware, then go to step 2. 2 Reseat the connectors on the MCU Board. Does the error still occur when the power is turned OFF and ON? Replace the MCU Board then go to step 3. Complete. 3 After replacing the MCU Board, does the error still occur when the power is turned OFF and ON? Go to Electrical Noise. Complete