Description: PEST Purge Pump Fault An error has occurred related to the Purge Pump. The following troubleshooting procedure applies to this error: 37,026.44 The Purge Pump purge valve is drawing less power than expected.
Causes: Purge Pump, PL 2.0 Left Side Harness (2/2) - Electronics Module, PL 4.0 Left Side Harness (2/2) -
Remedy: • Check the Purge Pump for damage or obstructions. • If the problem persists, follow the procedure below. 1 Test the Purge Pump. Run the Service Diagnostics Purge Vent Solenoid test. Does the pump operate correctly? Go to Step 2. Replace the Purge Pump. 2 Check the pump connection to the Left Side Harness. Is the connection secure and the harness undamaged? Replace the Purge Pump. Repair of replace the Left Side Harness.
Code: 37,02X.4x
Description: PEST Relay Board Faults An Relay Board error has occurred. The following troubleshooting procedure applies to these errors: 37,027.45 Both relay coils are drawing less power than expected. 37,028.46 The A coil is drawing less power than expected. 37,029.47 The B coil is drawing less power than expected.
Remedy: • Check the Relay Board’s power connection. • If the problem persists, follow the procedure below. 1 Test the Relay Board. Run the Service Diagnostics Drum Heater Relay test. Does the Relay Board operate correctly? Replace the Electronics Module. Go to Step 2. 2 Check wiring to the affected component. Is the wiring damaged? Repair or replace the harness. Replace the Relay Board.
Code: 37,035.44, 37,036.45
Description: PEST Y-Axis Motor Faults A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these errors: 37,035.44 The Y-Axis Motor is drawing less power than expected. 37,036.45 The Y-Axis Motor is drawing too much power.
Remedy: • Check for obstructions to Drum rotation. • Check the condition of the Y-Axis Drive Belt. • If the problem persists, follow the procedure below. 1 Check the Drum rotation. Does the Drum rotate smoothly? Go to Step 2. Replace the Drum Assembly. 2 Check the Y-Axis Motor. Remove the Y-Axis Belt. Does the Y-Axis Motor shaft rotate freely? Go to Step 3. Replace the Y-Axis Motor. 3 Replace the Y-Axis Belt and test the YAxis Motor. Run the Service Diagnostics Y-Axis Drive test. Does the motor operate correctly? Replace the Electronics Module. Go to Step 4. 4 Check wiring to the motor. Is the wiring damaged? Repair or replace the harness. Replace the Y-Axis Motor.
Code: 37,037.46, 37,038.47
Description: PEST Media Drive Faults A Media Drive Assembly error has occurred. The following troubleshooting procedure applies to these errors: 37,037.46 The Media Drive Motor is drawing less power than expected. 37,038.47 The Media Drive Motor is drawing too much power.
Causes: Media Drive, PL 4.0 Left Side Harness (2/2) - Electronics Module, PL 5.0 Left Side Wire Routing (2/2) -
Remedy: • Check for obstructions to Media Drive rotation. • If the problem persists, follow the procedure below. 1 Test the Media Drive Motor. Run the Service Diagnostics Media Path Motor test. Does the motor operate correctly? Replace the Electronics Module. Go to Step 2. 2 Check wiring to the motor. Is the wiring damaged? Repair or replace the harness. Replace the Media Drive.
Code: 37,039.48, 37,040.40
Description: PEST Process Drive Faults A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these errors: 37,039.48 The Process Drive Motor is drawing less power than expected. 37,040.40 The Process Drive Motor is drawing too much power.
Causes: Process Drive, PL 4.0 Right Side Harness / I/O Control - Electronics Module, PL 5.0
Remedy: • Check for obstructions to Process Drive rotation. • Check the rotation of the Drum Maintenance and Transfix Roller shafts. • If the problem persists, follow the procedure below. 1 Check shaft rotation. Do the Process Drive gears, Transfix Shaft, and Drum Maintenance shaft rotate freely? Go to Step 2. Repair or replace affected parts. 2 Test the Process Drive Motor. Run the Service Diagnostics Process Motor test. Does the motor operate correctly? Replace the Electronics Module. Go to Step 3. 3 Check wiring to the motor. Is the wiring damaged? Repair or replace the harness. Replace the Process Drive.
Code: 37,03X.4x
Description: PEST X-Axis Motor Faults An X-Axis Motor error has occurred. The following troubleshooting procedure applies to these errors: 37,030.45 The X-Axis Motor is drawing less power than expected. 37,031.46 The X-Axis Motor first phase is drawing less power than expected. 37,032.47 The X-Axis Motor first phase is drawing too much power. 37,033.48 The X-Axis Motor second phase is drawing less power than expected. 37,034.40 The X-Axis Motor second phase is drawing too much power.
Causes: X-Axis Motor, PL 4.0 Right Side Harness / I/O Control - Electronics Module, PL 5.0 Right Side Wire Routing (2/2) -
Remedy: • Check the X-Axis Motor connection. • If the problem persists, follow the procedure below. 1 Test the X-Axis Motor. Run the Service Diagnostics X-Axis Drive test. Does the motor operate correctly? Replace the Electronics Module. Go to Step 2. 2 Check wiring to the motor. Is the wiring damaged? Repair or replace the harness. Replace the X-Axis Motor.
Code: 37,0XX.4x
Description: PEST Clutch/Solenoid Faults An heating error has occurred. The following troubleshooting procedure applies to these errors: 37,017.44 The Head Maintenance Clutch is drawing less power than expected. 37,018.45 The Deskew Clutch is drawing less power than expected. 37,019.46 The Pick Clutch is drawing less power than expected. 37,020.48 The Tray 1 Pick Solenoid is drawing less power than expected. 37,021.42 The Strip Solenoid is drawing less power than expected. 37,022.4x The Preheater Lift Solenoid is drawing less power than expected. 37,023.4x The Head Tilt Solenoid is drawing less power than expected.
Causes: Head Maintenance Clutch, PL 4.0 I/O Board (2/2) - Deskew Clutch, PL 4.0 Left Side Harness (1/2) - Pick Clutch, PL 4.0 Left Side Harness (1/2) - Tray 1 Pick Solenoid, PL 4.0 Left Side Harness (1/2) - Strip Solenoid, PL 3.0 I/O Board (1/2) - Preheater Lift Solenoid, PL 4.0 Left Side Harness (2/2) - Head Tilt Solenoid, PL 4.0 Left Side Harness (2/2) -
Remedy: • Check the indicated component for damage, wear, or obstructions. • If the problem persists, follow the procedure below. 1 Test the component indicated by the error. Run the Service Diagnostics test for the affected component. Does the component operate correctly? Go to Step 2. Replace the affected component. 2 Check wiring to the affected component. Is the wiring damaged? Repair or replace the harness. Replace the affected component.
Code: 37,0XX.4x
Description: PEST Power Supply Faults An Power Supply error has occurred. The following troubleshooting procedure applies to these errors: 37,041.41 The Power Supply failed to reset. 37,043.43 The Power Supply 2.5 V source over limit. 37,044.44 The Power Supply 2.5 V source under limit. 37,045.45 The Power Supply 3.3 V source over limit. 37,046.46 The Power Supply 3.3 V source under limit. 37,047.47 The Power Supply 12 V source over limit. 37,048.48 The Power Supply 12 V source under limit. 37,049.40 The Power Supply -12 V source over limit. 37,050.41 The Power Supply -12 V source under limit. 37,051.42 The Power Supply current over limit. 37,052.43 The Power Supply current under limit. 37,053.44 The Power Supply 50 V source over limit. 37,054.45 The Power Supply 50 V source under limit. 37,055.46 The Power Supply -50 V source over limit. 37,056.47 The Power Supply -50 V source under limit. 37,057.48 The Power Supply 15 V source over limit. 37,058.40 The Power Supply 15 V source under limit. 37,059.41 The Power Supply -15 V source over limit. 37,060.42 The Power Supply -15 V source under limit. 37,061.43 The Power Supply 5 V source over limit. 37,062.44 The Power Supply 5 V source under limit. 37,063.45 The Power Supply high switch not activated. Electrical short or missing reset line. 37,064.46 Vss too low. The Printhead power harness may be disconnected. 37,065.47 Vpp too low. The Printhead or Wave Amp may be disconnected. 37,066.48 The Wave Amplifier s drawing too much power. Possible short.
Causes: Electronics Module, PL 5.0
Remedy: • Check the component power connections and harness condition. • If the problem persists, follow the procedure below. 1 Test the Power Supply. Run the Service Diagnostics Voltages test. Does the Power Supply operate correctly? Go to Step 2. Replace the Electronics Module. 2 Check the Printhead Power connection. Is the wiring disconnected or damaged? Repair or replace the harness. Replace the Electronics Module.
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