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Code :
  • Code: N2T
  • Description: Y-Axis motor event during transfix (Tray 1 only - probably a multi-pick).
  • Causes:
  • Remedy: 1. Check that the media is supported by the system. 2. Try a heavier media. 3. Send a snippet to turn off the multi-pick detection code. 4. Test the Y-Axis Motor using Service Diagnostics, replace if necessary. 5. Run the Voltages test, replace the Electronics Module if necessary.
  • Code: N2W ... N4X
  • Description: Y-Axis motor event during imaging. Probably a software fault. Check system grounds. N4A N4B N4C N4D NFE N4F N4G N4H N4J N4K N4L N4S N4T N4V N4W N4X Y-Axis motor stalled on power-up following an abnormal shutdown. Y-Axis motor stalled on power-up following a normal shutdown. Y-Axis motor stalled during mechanical recovery Y-Axis motor stalled during warm-up. Y-Axis motor stalled during ready state. Y-Axis motor stalled during a fault state. Y-Axis motor stalled during an auto drum maintenance cycle. Y-Axis motor stalled during printhead maintenance. Y-Axis motor stalled during printhead purge. Y-Axis motor stalled during an oil Transfix Roller cycle. Y-Axis motor stalled during standby mode. Y-Axis motor stalled during staging for transfix. Y-Axis motor stalled during transfixing. Y-Axis motor stalled during a print drum maintenance cycle. Y-Axis motor stalled during drum imaging. Y-Axis motor stalled during paper exit.
  • Causes:
  • Remedy: 1. Check for supported media, generally label, trifold or envelopes cause this error. 2. Try running fewer sheets through the tray. 3. Check that the Process Drive is correctly homed (ADJ 4.7.1). 4. Test theY-Axis Motor using Service Diagnostics, replace if necessary. 5. Test for Y-Axis Belt slippage using the Belt Slip test. 6. Replace the Tray 1 Separator Pad assembly. 7. Replace the Process Drive.
  • Code: N5T, N5W
  • Description: Y-Axis motor out of position during transfixing. Y-Axis motor out of position during drum imaging.
  • Causes:
  • Remedy: 1. Check the Y-Axis drive belt. 2. Run the Check Drum Y-Axis Encoder test. 3. Run the Check Drum Y-Axis Drive test. 4. Test for Y-Axis Belt slippage using the Belt Slip test. 5. Replace the Y-Axis Motor, or Drum Assemblyif necessary
  • Code: N6T
  • Description: Y-Axis Motor media short during transfix. The media was shorter than expected. Legal size paper from Tray 4 in standard print mode may buckle. Use slower print mode.
  • Causes:
  • Remedy: 1. Check for supported media. 2. Check system grounds. 3. Run the Check Drum Y-Axis Encoder test. 4. Remove the Preheater, and check the Preheater flag for ink or paper interference. 5. Replace the Preheater.
  • Code: N7T
  • Description: Y-Axis Motor media long during transfix. The media was longer than expected.
  • Causes:
  • Remedy: 1. Check for supported media. 2. Try heavier media. 3. Try loading only a few sheets. Some photo media may require running one sheet at a time. 4. Run the diagnostic Check Drum Y-Axis Encoder test. 5. Replace the Pick Assembly and Retard Roller. 6. Run the clean ink smears and check the Preheater exit flag for debris. 7. Remove the Preheater, and check the Preheater flag for ink or paper interference. 8. Replace the Preheaterif the error persists.
  • Code: P4A ... P4X
  • Description: P4A P4B P4C P4D PFE P4F P4G P4H P4J P4K P4L P4S P4T P4V P4W P4X Process Drive stalled on power-up following an abnormal shutdown. Process Drive stalled on power-up following a normal shutdown. Process Drive stalled during mechanical recovery Process Drive stalled during warm-up. Process Drive stalled during ready state. Process Drive stalled during a fault state. Process Drive stalled during an auto drum maintenance cycle. Process Drive stalled during printhead maintenance. Process Drive stalled during printhead purge. Process Drive stalled during an oil Transfix Roller cycle. Process Drive stalled during standby mode. Process Drive stalled during staging for transfix. Process Drive stalled during transfixing. Process Drive stalled during a print drum maintenance cycle. Process Drive stalled during drum imaging. Process Drive stalled during paper exit. 1. Check for supported media.
  • Causes:
  • Remedy: 1. Check for supported media. 2. Check that the Process Drive is correctly homed (ADJ 4.7.1). 3. Test the Process Drive using Service Diagnostics. 4. Replace the Process Driveif necessary. 5. Run the Transfix Fast and Slow tests. 6. Replace the Transfix Camshaftand load arms if necessary. 7. Run the Tilt Drive test, replace if necessary. 8. Replace the Process Drive.
  • Code: T2A ... T2Z
  • Description: T2A T2B T2C T2D T2E T2F T2G T2H T2J T2K T2L T2M T2N T2P T2Q T2R T2S T2T T2X T2Z Exit Door Interlock tripped following an abnormal shutdown. Exit Door Interlock tripped following a normal shutdown. Exit Door Interlock tripped during mechanical recovery Exit Door Interlock tripped during warm-up. Exit Door Interlock tripped during ready state. Exit Door Interlock tripped during a fault state. Exit Door Interlock tripped during an auto drum maintenance cycle. Exit Door Interlock tripped during Printhead maintenance. Exit Door Interlock tripped during Printhead purge. Exit Door Interlock tripped during an oil Transfix Roller cycle. Exit Door Interlock tripped during standby mode. Exit Door Interlock tripped during pick from Tray 2. Exit Door Interlock tripped during pick from Tray 3. Exit Door Interlock tripped during pick from Tray 4. Exit Door Interlock tripped during pick from Tray 1. Exit Door Interlock tripped during duplexing. Exit Door Interlock tripped during transfix staging. Exit Door Interlock tripped during transfixing. Exit Door Interlock tripped during paper exit. Exit Door Interlock tripped during shutdown.
  • Causes:
  • Remedy: 1. Check for supported media. 2. Check system grounds. 3. Run the Monitor Sensors test using Service Diagnostics. 4. Check the Exit Door Interlock Switch. Replace if necessary. 5. Check the Drum Maintenance Kit is functioning properly and the blade is not covered with ink debris. Replace if necessary 6. Replace the Transfix Roller.
  • Code: V2D ... V2X
  • Description: V2D V2E V2F V2K V2L V2M V2N V2P V2Q V2R V2S V2T V2X Tray 2 Paper Size Switch activated during warm-up. Tray 2 Paper Size Switch activated during ready state. Tray 2 Paper Size Switch activated during a fault state. Tray 2 Paper Size Switch activated during an oil Transfix Roller cycle. Tray 2 Paper Size Switch activated during standby mode. Tray 2 Paper Size Switch activated during pick from Tray 2. Tray 2 Paper Size Switch activated during pick from Tray 3. Tray 2 Paper Size Switch activated during pick from Tray 4. Tray 2 Paper Size Switch activated during pick from Tray 1. Tray 2 Paper Size Switch activated during duplexing. Tray 2 Paper Size Switch activated during transfix staging. Tray 2 Paper Size Switch activated during transfixing. Tray 2 Paper Size Switch activated during paper exit.
  • Causes:
  • Remedy: 1. Check system grounds. 2. Check that the Tray 2 media guides are set correctly. 3. Run the Monitor Sensors test using Service Diagnostics. 4. Check the Paper Size Switch. Replace if necessary. 5. Replace the Pivot Arm.
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