• Code: 09-100
• Description: Print Cartridge Near End of Life Fault The toner cartridge life is less than 10%.
• Remedy: 1. Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. Refer to the WorkCentre 3215/3225 User Guide for detailed instructions on Menu Options using the Control Panel. • WorkCentre 3215: [Info Pages, Supplies Info]. • WorkCentre 3225: [Machine Status, Info Pages, Supplies Info]. 2. Check the remaining life of the Print Cartridge. 3. If the Print Cartridge has reached end of life, switch Off the power and replace the Print Cartridge.

• Code: 09-300
• Description: Imaging Unit Near End of Life Fault The toner cartridge life is less than 10%.
• Remedy: 1. Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. Refer to the WorkCentre 3215/3225 User Guide for detailed instructions on Menu Options using the Control Panel. • WorkCentre 3215: [Info Pages, Supplies Info]. • WorkCentre 3225: [Machine Status, Info Pages, Supplies Info]. 2. Check the remaining life of the Imaging Unit. 3. If the Imaging Unit has reached end of life, switch Off the power and replace the Imaging Unit.

• Code: 09-350, 09-400
• Description: Print Cartridge End of Life Fault The Print Cartridge has reached end of life.
• Remedy: 1. Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. Refer to the WorkCentre 3215/3225 User Guide for detailed instructions on Menu Options using the Control Panel. • WorkCentre 3215: [Info Pages, Supplies Info]. • WorkCentre 3225: [Machine Status, Info Pages, Supplies Info]. 2. Check the remaining life of the Print Cartridge. 3. If the Print Cartridge is at end of life, switch Off the power and replace the Print Cartridge.

• Code: 09-550
• Description: Print Cartridge Undetected Fault The Print cartridge has not been installed or machine software is unable to detect the Print Cartridge.
• Remedy: Ensure that the Print Cartridge has been installed and the cover is fully closed and latched.
  1. Switch Off the power then switch On the power. 2. Remove the Print cartridge. Rotate the cartridge five to six completions to distribute the toner evenly. 3. Check the CRUM contact area for contamination and clean if necessary. 4. Reinstall the Print Cartridge. 5. If the problem continues, install a new Print Cartridge.

• Code: 09-800
• Description: Incompatible Print Cartridge Fault The Print Cartridge is not compatible with the printer.
• Remedy: 1. Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. • WorkCentre 3215: [Info Pages, Supplies Info]. • WorkCentre 3225: [Machine Status, Info Pages, Supplies Info]. 2. Check the toner cartridge information. Replace the Print Cartridge if is not a genuine Xerox cartridge.

• Code: 09-900
• Description: Imaging Unit Undetected Fault The Imaging Unit has not been installed or machine software is unable to detect the Imaging Unit. Incompatible Imaging Unit Fault The Imaging Unit (Drum Cartridge) is not compatible with the printer.
• Remedy: Check the Imaging Unit (Drum Cartridge) CRUM connection. 1. Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. • WorkCentre 3215: [Info Pages, Supplies Info]. • WorkCentre 3225: [Machine Status, Info Pages, Supplies Info]. 2. Check the Imaging Unit information. Replace the Imaging Unit if is not a genuine Xerox cartridge

• Code: 10-100
• Description: Fuser Temperature (Open) Fault The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ± 5°C.)
• Remedy: Power Off the machine and check that the Fuser connection is fully seated. The Fuser connections are OK. Y↓N→Firmly reconnect the Fuser assembly. Switch the power ON. Check for +3.3 VDC to the Thermistor at P/J on Main PWB. The voltage is OK. Y↓N→• Check the wire harness for open or short circuits. • Replace the Main PWB, (PL-XX) Check the voltage to the Over Heat Thermostat. The voltage is OK. Y↓N→• Check for AC line voltage to the LVPS PWB. • Check the wire harness for open or short circuits. • Replace the LVPS PWB (PL-XX) if needed. Check the Heat Lamp for an open circuit. (BSD-XX) Repair or replace the Fuser Assembly as required. (PL-XX)

• Code: 10-200, 10-300
• Description: Fuser Under/ Over Temperature Fault The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ± 5°C.)
• Remedy: Enter Diagnostic Mode. Select: [Machine Test, EDC Mode, DC330 Component Control, 109 Fuser Heat, Temp A] to obtain a temperature reading from the Fuser. The Fuser temperature is within normal operating range. Y↓N→Replace the Fuser Assembly (PL-XX) If problem is intermittent, check the circuit of the Fuser Assembly.