Các lỗi thường gặp

Code :
  • Code: 20-120
  • Description: Scanning Error Fault A error such as a paper jam or scanner fault has occurred during a manual-dial fax operation.
  • Remedy: Clear any jammed sheets. Refer to the WorkCentre 3215/3555 User Guide for detailed jam clearance instructions. Check the scanner. Refer to RAP 14-100 for troubleshooting the scanner. Resubmit the job.
  • Code: 20-200
  • Description: Group Not Available Fault User has selected a group location where only a single location number can be used. (I.e.: Adding locations for a multi-dial operation.)
  • Remedy: Resubmit fax using a group location.
  • Code: 20-400, 20-410
  • Description: Line Fault Unable to connect with the remote machine. The fax line is busy or an error has occurred with fax transmission due to a phone line problem
  • Remedy: Resubmit fax job. If problem persists, resubmit after an hour.
  • Code: 20-500
  • Description: Memory Full Fault The memory is full.
  • Remedy: Delete necessary documents, resend job when memory becomes available, or split the transmission into multiple operations.
  • Code: 20-600
  • Description: No Answer Fault The printer unable to connect to remote machine after maximum redial attempts.
  • Remedy: Ensure that remote machine is powered on and reattempt submission.
  • Code: 20-700
  • Description: Number Not Assigned Fault The speed dial location used has no number assigned to it.
  • Remedy: Dial the number manually or assign the number to the speed dial location.
  • Code: 20-900
  • Description: Retry Redial Fault The machine is waiting for the programmed interval to automatically redial.
  • Remedy: Press <START> to immediately redial or <STOP> to cancel the redial operation.
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