• Code: 016-749, 016-799
• Description: HBPL or XPJL Syntax Error/ Print Instruction Fail [HBPL or XPJL Syntax Error] When the Print Job data interpretation is in progress, an illegal command that cannot be ignored was received from the Client driver. [Print Instruction Fail] During the Print Job, the Job cannot be executed with the specified combination of print parameters (Stored File Size, Paper Size, Paper Tray, Duplex Settings, Output Tray, and etc.). NOTE: During Continuous Print, this error will not occur until the paper that immediately precedes the paper where the applicable image is supposed to be printed on has been output successfully.
• Remedy: 1. Press [Stop] on the UI Panel. 2. Check whether the Printer Driver that is being used is the correct one. 3. Check whether the specified print parameters are correct.

• Code: 016-759
• Description: Copy Counter Full During Multi Account Mode, any of the following has occurred: • The general user that is logged in has reached the alotted maximum print count. • A general user that has reached the alotted maximum print count has logged in.
• Remedy: 1. Press [Stop] on the UI Panel. 2. Clear the count for the user.

• Code: 016-776
• Description: Marker Code Detection Fail During Copy Job or Print Job, when expanding only up to the size that was specified at the expansion, the End Code cannot be found in the compressed data. NOTE: Before the occurrence of this fail, there are cases where [045-310 Image Ready Error] would occur first. NOTE: During Continuous Print, this error will not occur until the paper that immediately precedes the paper where the applicable image is supposed to be printed on has been output successfully.
• Remedy: 1. Turn the power OFF and ON. 2. If the problem reoccurs, determine whether it is caused by the Copy document or the Print data and contact the Support Department for assistance.

• Code: 023-600
• Description: Held Down key Error (UI Panel) Any key on the UI Panel has been pressed and held down for 1 minute or longer.
• Remedy: Check whether any key on the UI Panel is pressed and held down.

• Code: 024-910, 024-911, 024-915
• Description: Tray 1/Tray 2/MSI Paper Length Mismatch The Paper Size for the applicable Tray is longer by 10.1 mm or more, or shorter by 13.1 mm or more than the setting.
• Remedy: Check the following: • Transportation failure due to foreign substance on the document path. • The surface of the Feed Roll, T/A Roll 2 (Tray 2), Regi. Roll, and Idler Roll of the applicable Tray for foreign substances. • The surface of the Feed Roll, T/A Roll 2 (Tray 2), Regi. Roll, and Idler Roll of the applicable Tray for wear. • The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1) • The Regi Clutch (Output Check [071-001]) for operation failure. (PL 15.1) • The MSI Feed Clutch (Output Check [072-006]) for operation failure. (MSI) (PL 13.3) • The BTR for contamination, wear, and transportation failure due to deterioration. • The Drive Gear for wear and damage. • Usage of out of spec paper. If no problems are found, replace the ESS/MCU PWB. (PL 18.1)

• Code: 024-950, 024-951, 024-954
• Description: Tray 1/Tray 2/MSI No Paper Any of the following was detected: • The paper in the applicable Tray has ran out. (When the APS function of Tray 1 and Tray 2 is disabled) • Although the paper in the applicable Tray was detected to have ran out, paper is not supplied from another Tray. (When the APS function of Tray 1 and Tray 2 is enabled)
• Remedy: 1. Load paper into the applicable Tray. (If this had occurred during APS of Tray 1 or Tray 2, load paper with the same settings as for the aplicable Tray into other than MSI.) 2. If the problem persists, check the following: • The paper supply mechanism of the applicable Tray for damage and foreign substances. • The No Paper Sensor of the applicable Tray (Input Check [072-100/101/102]) for operation failure. (PL 9.1, PL 10.3, PL 13.3) • The No Paper Sensor of the applicable Tray for contamination, improper installation, and Actuator operation failure. 3. If no problem is found, replace the following parts: • ESS/MCU PWB (Tray 1/MSI) (PL 18.1) • STM PWB (Tray 2) (PL 10.6)

• Code: 024-958, 024-959, 024-960
• Description: MSI/Tray 1/Tray 2 Paper Size Mismatch During Print Job, the paper size settings of the selected Tray is different from the paper size specified for the Job.
• Remedy: Change the paper settings of the selected Tray to the appropriate one.

• Code: 024-965
• Description: APS NG Unselected During Copy Job, Print Job, and Report Job with APS settings, the Paper Size and paper orientation (SEF/LEF) settings specified by the Job are different from the settings at Tray 1 and Tray 2.
• Remedy: Change the paper settings of the Tray to the appropriate one.