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Code :
  • Code: 09
  • Display: WARNING RIBBON IN
  • Description: For Direct Thermal: Ribbon loaded unnecessarily.
  • Causes: Remove ribbon. Verify snap plate is properly installed.
  • Code: 10
  • Display: ERROR CONDITION HEAD OPEN
  • Description: Printer stops and ERROR LED flashes.
  • Causes: Printhead is not fully closed. Head open sensor not detecting position flag, or flag not in the proper position.
  • Code: 11
  • Display: WARNING HEAD TOO HOT
  • Description:
  • Causes: Printhead element is overheated.
  • Code: 12
  • Display: WARNING HEAD COLD
  • Description: Printhead element is not hot enough to print properly.
  • Causes: Printhead data cable not properly connected.
  • Code: 13
  • Display: ERROR CONDITION CUTTER JAMMED
  • Description:
  • Causes: The cutter blade is in the media path.
  • Code: 14
  • Display: OUT OF MEMORY XXXXX XXXXX
  • Description: Printer stops and PAUSE LED lights.
  • Causes: Not enough memory to perform the function indicated in the second line of the display. It is possible that the printer is configured for continuous label stock with the maximum label length set too long. Functions: 1. Creating a bitmap — bitmap size is larger than the label length/width specified. 2. Storing a bitmap — not enough memory available to store the bitmap created. 3. Building a format — label is too complex. 4. Storing a format — format size is too large to fit in available memory. 5. Storing a graphic — graphic image is too large to fit in the available memory. 6. Storing a font — not enough memory to store the font.
  • Code: 15
  • Display:
  • Description: Poor Print Quality.
  • Causes: 1. Darkness set too low. 2. Incorrect media and ribbon. 3. Printhead just replaced. 4. Printhead adjustments incorrect. 5. Printhead resistance not configured to proper value.
  • Code: 16
  • Display:
  • Description: Truncated print, no print, or feed button operates incorrectly while using non-continuous media.
  • Causes: Maximum label length parameter set less than the actual label length. Printer, that is in rewind or peel-off mode, was powered on without media or backing around the rewind spindle.
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